Call Centre Agent - Randburg, South Africa - Sky Staff Solutions

Description

• Support customer calls with their inquiries, specifically with bookings
• Update customer information in the system as required.
• Remain calm and focused on meeting customers' needs in confrontational situations

• Excellent oral and written communication skills
• Excellent decision making and multitasking skills
• Attention to detail and comfortable working in a fast paced environment
• High energy with a positive attitude and a team player
• Experience and/or qualification within the travel and airline space is desirable but not required

• Great growth opportunities
• Professional, fastpaced and challenging work environment
• Conveniently located close to public transit