Workshop Manager - Johannesburg, South Africa - Jobs4All
Description
Workshop management - Manage and plan the daily operations of the workshop, working with and acting on deviations.Leading and motivating the workshop and service staff and Services Salesmanpersonnel.
Set routines for daily planning and follow up meetings on WIP and Parts
Carry out regular meetings with staff
Verify there is an efficient flow of authorized work in the workshop, ensuring quality and
documentation
Develop, implement and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop
Monitor the ongoing condition of workshop tools and equipment, arranging purchase, repair andcalibration
Monitor and handle deviations, initiate proper actions and escalations
Promote and work with Dealer Operating Standards to ensure uniform quality standards in all areas of the business
Coordinate the Spare Parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to
Manage the workshop facilities and HSE together with Safety Officer
Create working time schedules for work shifts
Attend to Daily Workshop reporting, regarding WIP, Efficiency, Productivity, Debtors and Creditors
Workshop customer relations - Develop and manage customer relationships ensuring that customer needs are met and services are developed to meet the future needs of the customer.
Monitor the processing of complaints and process major or complicated complaints
Assist workshop personnel and customers regarding technical issues.
Participate in meetings with Key customers when required
Workshop Service solution sales - Increase service solutions sales by developing, maintaining and communicating the services portfolio and solutions according to customer needs.
Must have a red seal technical qualification
Between - 5 Years
More jobs from Jobs4All
-
Safety Officer
Cape Town, South Africa - 3 weeks ago
-
F&i Sales Executive
Johannesburg, South Africa - 4 weeks ago
-
Branch Administrator
Cape Town, South Africa - 1 week ago
-
Robot Technician with Iml Knowledge
Johannesburg, South Africa - 3 weeks ago
-
Parts Salesman Spartan
Germiston, South Africa - 1 week ago
-
Operations Director-civils Department X2
Johannesburg, South Africa - 1 week ago