Office Outbound Telesales - Johannesburg, South Africa - Forbtech Pty Ltd

Description

We are searching for a driven and enthusiastic individual to join our team as a Office Automation Sales Representative. In this role, you will be responsible for promoting and selling our unified communication and office automation solutions to potential clients. The ideal candidate will possess a strong background in sales, excellent communication skills, and a passion for delivering exceptional customer service.

Requirements

Key Responsibilities:

1. Outbound Calling:
   • Conduct outbound calls to prospects to introduce our unified communication and managed service offerings.
     
   • Engage potential clients in meaningful conversations to identify their needs and pain points.
     
   • Effectively communicate the features, benefits, and value proposition of our solutions to generate interest and secure appointments for the sales team.
     
2. Lead Generation:
   • Proactively identify and qualify leads through targeted calling campaigns.
     
   • Utilize CRM software and other tools to track and manage leads, ensuring accurate and timely follow-up.
     
   • Collaborate with the sales team to prioritize leads and provide detailed notes and insights for effective follow-up.
     
3. Product Knowledge:
   • Develop a deep understanding of our unified communication and managed service offerings, including key features, benefits, and competitive advantages.
     
   • Stay updated on industry trends and developments to effectively position our solutions in the market.
     
4. Customer Relationship Management:
   • Build and maintain strong relationships with prospects to foster trust and credibility.
     
   • Provide excellent customer service by addressing inquiries, resolving concerns, and providing relevant information to prospects.
     
5. Performance Tracking:
   • Meet and exceed weekly and monthly targets for outbound calls, lead generation, and appointment setting.
     
   • Track and report on key performance metrics, including call volume, conversion rates, and pipeline progression.
     

Qualifications:

• Proven experience in outbound telemarketing, preferably in the telecommunications or managed services industry.
  
• Excellent communication skills, with the ability to engage prospects in meaningful conversations and articulate value propositions effectively.
  
• Strong sales acumen and the ability to identify opportunities and overcome objections.
  
• Goal-oriented mindset with a track record of meeting and exceeding targets.
  
• Proficiency in CRM software and other sales tools for lead management and tracking.
  
• High school diploma or equivalent; Bachelors degree in Business Administration or related field is a plus.
  

Benefits

Benefits:

• Competitive salary with performance-based incentives.
  
• Comprehensive benefits package including health insurance and retirement plans.
  
• Opportunities for career growth and advancement within the organization.
  
• Ongoing training and professional development programs.
  

Join Our Team: If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for the Outbound Unified Communication and Managed Service Tele Marketer position. Join our team and be part of a dynamic and innovative company committed to providing cutting-edge solutions to our clients. Submit your resume and cover letter today to start your journey with us