Head, BCB Operations South Africa - Johannesburg - Standard Bank of South Africa Limited

    Standard Bank of South Africa Limited
    Default job background
    Accounting / Finance
    Description

    Job Title: Operations Framework Developer

    About Us

    {company} is a leading banking institution in South Africa, dedicated to delivering exceptional services to our clients.

    Job Summary

    We are seeking a highly skilled Operations Framework Developer to join our team in Johannesburg. As an ideal candidate, you will have 5-7 years of experience in Operations Enablement and a proven track record of delivery and building the Operations environment.

    Key Responsibilities:

    • Develop and optimize BCB Operations framework in line with strategic priorities.
    • Collaborate with domain counterparts in group Business units (CIB, PPB) and product owners where operational capability is embedded or supplied to BCB.
    • Ensure end-to-end operational services and alignment to the business unit strategy, product requirements, and Group Operations domain standards to underpin delivery of client outcomes, service excellence that supports sustainable value for the BU within South Africa.
    • Establish and monitor performance metrics that align to BCB strategy and objectives.
    • Lead and drive operational excellence and efficiencies within the Business Unit for South Africa.

    Requirements

    To be successful in this role, you must possess the following qualifications and experience:

    • Minimum Qualifications: Honours Degree or Master's Degree in Business Commerce, Engineering, or related fields.
    • Relevant business qualification would be essential for this job.
    • Master's degree in Business Commerce or MBA degree would be beneficial.
    • 5-7 years in Operations Enablement.
    • Proven track record of delivery and building the Operations environment.
    • Customer focused with proven organisational capability and profound knowledge of the field, gained from a track record of functional leadership.
    • Experience within a COE or Shared Services environment in delivering exceptional services to key clients/stakeholders in the Africa Regions.
    • 15 years of industry and market knowledge with holistic business acumen, managing business operations in large, high-volume, complex multi-dimensional environments, preferably in banking.


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