Counter Sales - Garden Route - South Cape Recruitment Ltd

Description

Job Summary

We are seeking a highly skilled and customer-focused Sales Representative to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as in-depth knowledge of steel products and their applications.

Key Responsibilities:

• Customer Service
• Greet customers warmly and assist them in identifying their needs.
• Provide expert advice on steel products, including specifications, uses, and availability.

Product Knowledge

Maintain up-to-date knowledge of the company's product range, including new arrivals, features, and benefits.

Inventory Management

Monitor stock levels and coordinate with the inventory team to ensure timely replenishment of products.

Order Processing

Accurately process customer orders and coordinate with the warehouse team for timely fulfillment.

Sales Support

Assist customers with product selection, provide quotations, and follow up on inquiries.

Problem Resolution

Address customer complaints and issues promptly and professionally.

Safety and Compliance

Adhere to all safety protocols and company policies.

Reporting

Prepare daily, weekly, and monthly sales reports as required.

Skills and Competencies

• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Understanding of steel products, their applications, and industry standards.
• Familiarity with sales techniques and customer service best practices.
• Customer focused, proactive, and results-driven.
• Ability to work independently and as part of a team.
• Strong organizational and multitasking skills.
• Ability to market, promote, and upsell the full range of products.

This role requires a high level of enthusiasm, energy, and a commitment to delivering exceptional customer experiences. If you have a passion for sales and are looking for a challenging opportunity, please apply today!