Retail Key Relationship Manager - Midrand, South Africa - Syntech Recruitment

Syntech Recruitment

Verified Company

Midrand, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Advert Summary:

This is your opportunity to join a fast-paced, dynamic team and represent some of the fastest-growing global consumer brands. Working closely with key decision-makers to build markets and add value in line with clear brand strategies.

Syntech is a fast-growing technology distributor, and our goal is to improve lives through the innovative technology we bring to the market - from cutting-edge Smart Home Technology, to the latest innovative gaming gear and commercial electronics.

We maintain a challenging work environment with corresponding respect for work/life balance.

Minimum Requirements:

At least 3 years' experience in retail sales relationship management
Strong established relationships with general merchandise retail buyers in Gauteng
Works well under pressure, with strong time management skills
Keen interest and understanding of consumer electronics and accessories
Excellent computer literacy, specifically in Excel
Outstanding communication and reporting ability, with attention to detail
Professional, well presented and driven

Duties and Responsibilities:

_ Sales and Strategy_

Responsible for management and growth of the Key Retail Accounts
Develop a sales strategy to achieve organizational sales goals and revenues
Cultivate effective business relationships with executive decisionmakers in key accounts
Preparation of budgets and individual account sales target plans, quantified with appropriate products and brands
Identify new opportunities and prepare solutions to realise potential
Develop and deploy deals to maximize value and volume
Manage and expand the product portfolio in key accounts
Investigate and report on lost sales and customer accounts
Track, collate and interpret sales figures
Forecast annual, quarterly, and monthly sales revenue
Maintain inventory control
Conduct market research, competitor and customer analysis
Analyse data to identify sales opportunities
Develop promotional ideas and material with the marketing team
Execute effective campaigns, with impactful outcomes and high ROI

_ Account Management_

Uphold responsibilities as the primary business contact for the customer
Proactively manage customers satisfaction and service delivery
Build and manage strong customer relationships and trust
Coordinate strategic plans to meet and exceed sales targets
Take responsibility for the profit, loss and growth achieved in the account
Track performance and make necessary adjustments to ensure achievement of account plans
Maintain excellent knowledge of our products, the customers business, competition, industry, and capabilities of the customer
Anticipate customers' existing and future needs
Managing up to achieve this
Manage all points of contact internally and externally to ensure all points of contact and influence are being served appropriately
Develop solutions for client's needs and tap into the wider resources within the organization to develop client/ partner solutions which are mutually beneficial
Bring fresh insights to the client's business which will help them deliver competitive advantage
Regular meetings with head office and visits to retail stores
Work closely with all internal departments to achieve set goals (Procurement, Marketing, Accounts, Technical)