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  • Intermediate Operations Specialist - Sandton - Wild Dreams Hospitality

    Wild Dreams Hospitality
    Wild Dreams Hospitality Sandton

    1 week ago

    Wild Dreams Hospitality background
    Description

    Operations Support for Travel Booking Process

    This is a full operations role based in either Johannesburg or Cape Town, serving as the first line of contact with suppliers and handling the backend of each booking made by journey designers.

    Candidate Requirements:

    • Matric certificate with mathematics (minimum standard grade)
    • Tertiary certificate in Travel & Tourism/hospitality
    • 3 years experience in travel design or operations in Travel & Tourism/ hospitality.
    • Experience in customer relationship management and product/service development in the inbound travel industry.
    • Proficiency in Microsoft Office, email, Teams, and internet browsers
    • Proven English literacy
    • Working knowledge of TourPlan and WISH or similar booking systems
    • Excellent product and geographic knowledge of Southern & East Africa
    • Good administration skills and professional demeanor
    • Dedicated to customer satisfaction and willing to go above and beyond

    About the Role:

    This position plays a crucial role in ensuring accurate and efficient reservation processing with service providers, including travel designers.

    Salary:

    R600,000 - R800,000 per annum (dependent on location and experience)


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Intermediate operations specialist