OMF IT BA Capability Manager - Cape Town, South Africa - Old Mutual

Description

Description

The BA Capability Manager is responsible for building, leading and motivating capability specialists, ensuring that they have the appropriate skills and competencies available within their respective teams and fostering a multi-disciplinary delivery team culture.

A key responsibility of the Capability Manager will be to support to the PMO and cross-functional teams. The primary purpose of the role is to analyse specific gaps and develop sustainable strategies to ensure effective and efficient business outcomes The role supports timely and appropriate skill, knowledge and behavioral development as well as succession planning for individuals.

Requires strong communication, interpersonal, organizational and team building skills, business judgment, and proven expertise in directing the efforts of a technical staff. In-depth knowledge of business functions and understanding of business operations, strategies and objectives.

Actively demonstrate the importance of collaboration by working closely with all stakeholders to resolve resource issues and blockers across the business units.

Plan and track progress against strategic road maps whilst challenging and providing direction.

Coach and lead the business analysis team, determining the right approach for the team to take and evaluating this through the life of a project.

Act as a recognised expert, continuously reflecting and challenging the team and creating an environment for success.
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In conjunction with the Head of PMO, ensure the staffing levels, skills and capabilities meet demand.

Communicate with the capability specialists to ensure they have the support and understanding they need to work at maximum effectiveness.

Identify capability training and development requirements, ensuring employee knowledge and skills are appropriate to their current and future roles.

Lead the ongoing professional development of the capability specialists and the promotion of best practices within these teams.

Contribute to the performance management for team members actively managing both strong and poor performance.

In conjunction with the Head of PMO , understand the pipeline of work. Strategically plan for future business needs and direct the timely deployment of appropriate resources.

In conjunction with the Head of PMO identify and organise additional resources based on skill capability and the requirements of the flexible delivery teams.

Establish and formalise governance, disciplines and controls for a specialist function.

What you will need to succeed in this role:

Relevant bachelor's degree or Diploma in Business or Information Technology.

Relevant Business Analysis certification.

8- 10 years extensive experience in a business analyst capacity.

Management experience is preferred

Experience working in an Agile environment in financial services or retail environment.

A cooperative and outcome focused approach to employee and peer interactions with a proven ability to coach and mentor employees through change, harnessing strengths and abilities to affect positive change outcomes.

Exceptional knowledge and understanding of tools and methods for delivering both IT and Business Solutions.

Demonstrated ability, to manage the capabilities needed to deliver in a complex operational environment.

Ability to guide and prioritise the diverse human resources needs of a specialist team of indirect reports with management experience.

Changing and improving

Making effective decisions

Leading and communicating

Collaborating and partnering

Managing a quality service

Delivering at pace

Technical Operations and Development

Lead the strategic development of a specialist function and think strategically about how to improve, optimize, and expand it to meet the goals and objectives of the business and IT strategy, in conjunction with the PMO Lead.

Technical Effort Management

Manage capability within budget and schedules.

Organizational Management

Plan and manage capability budgets.

Liaise with other relevant groups, partner organizations, and external vendors as needed in relation to operational matters.

Advise and implement business analysis best practices and approaches within a fast-paced environment.

Communicate complex technical information to non-technical people in a comprehensible form.

Identify improvements to operational systems, processes, and policies in support of IT and business strategy.

Skills

Education

Closing Date

26 April 2024