Senior Manager - Gauteng, Johannesburg, South Africa - MTN

Description

MTN's job vacancy, Career and Recruitment

Job title : Senior Manager – UX and Design House Group Digital jobs in Gauteng

Job Location : Gauteng, Johannesburg

Deadline : May 04, 2024

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RESPONSIBILITIES

The Senior Manager UX & design Bl will be accountable to achieve the following objectives:

Collaborate with SM: Segments and Portfolio, SM: Analytics and BI and Understand product specifications and user psychology.

Apply design thinking and best practice design standards (advocate for user-centered design solutions)

Leverage insight and data, such as market analysis, customer feedback, user research and analytics to ensure that products/services/solutions are designed around the customer and deliver improved experience.

Design mock-ups and prototypes as necessary for each stage of the project, continuously iterating to achieve the optimal solution.

Conduct concept and usability testing of sample applications, websites and software to Assess user experience and ease of design.

Build storyboards to conceptualize designs to accurately convey project plans cross functions and markets.

Create surveys for research through various media platforms to gather feedback on user's ease of use and satisfaction interfacing on business unit websites and products

Design the aesthetics to be implemented within a website or product, from the layout menus and drop-down options to colors and fonts allowing for interface edits as needed

Collaborate across functions and markets to establish minimum standards to be adhered across websites and assets

Enhance user experience by creating seamless navigation through various digital programs and interfaces within the business unit

Combine interface design concepts with digital design and establish milestones to encourage cooperation and teamwork

Collaborate with various Group & OpCo teams to ensure consistent principles are maintained across multiple device, channels, and platforms.

Contribute to the knowledge repository for cross functional and cross market knowledge share compile and constantly refine the MTN data management principles

Uphold the MTN values in the performance of one's duties and role model the values for colleagues

Build a culture and capability of continuous improvement in the Digital Services team and in the organisation more broadly

Track user experience metrics, and reports on the success of UX improvements including analytics

QUALIFICATIONS

Minimum Job Requirements

Education:

4 year Bachelors ( BA, BSc, BEng, etc) degree or equivalent

User experience design certification

Post Graduate Qualification

Master's degree would be advantageous.

Experience:

5 – 8 years' experience in UX design

Proficient with visual design programs such as Adobe Photoshop and others

Ability to work effectively in a collaborative environment to create top-performing interfaces for clients

Experience with coding and ability to troubleshoot using HTML, CSS and comparable languages

Continued education and research into UX trends and current design strategy and technologies

*ICT jobs in south africa
*Senior Manager – UX and Design House Group Digital in Johannesburg