Regional Manager: Facilities Management Key Accounts - Sandton, South Africa - Empact Group

Empact Group

Verified Company

Sandton, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Purpose of the role:

To manage the profitability, sustainability and growth of Facilities Management solutions for key accounts within the specified region, by optimising operations and driving teams and client engagement to enhance customer experience.

Education and Experience required:

Relevant Degree/Diploma (Essential)
Relevant Post Graduate qualification (NQF Level 8) would be advantageous
5 years' experience in facilities management, of which 2 to 3 years is in a management or supervisory capacity.
35 years' Key Account Management experience

Knowledge, Skills, and Competencies:

Knowledge of the following:
- applicable labour law and industry specific legislation
- facilities management
- project management principles
- risk management and business management principles
- financial principles
- health and safety policies and processes
- contract management

Key areas of responsibility:

Participate in quarterly business reviews with clients to understand clients' operations and business requirements and to identify cross selling and growth opportunities.
Implement facilities management solutions and manage service delivery as per contractual agreements.
Conduct regular risk assessments of the entire facility in relation to SLA.
Monitor compliance with Occupational Health and Safety legislation.
Regularly meet with the client to build good relationships and ensure success of contract.
Attend all relevant meetings with clients and management teams and ensure communication to subordinates.
Prepare the budget for key accounts within the portfolio/ geographical region in accordance with financial policy and procedures.
Monitor expenditure against approved budget, providing variance analysis and monthly reporting for submission to the General Manager.
Contribute towards the planning for procurement in compliance with supply chain requirments.
Conduct People Management practices such as recruitment, talent and development management, performance management, employee relations and reward.

Additional Considerations:

Driver's License