Inbound Sales Consultant - Johannesburg, South Africa - Jobking

Description

Kendrick Recruitment are currently looking for an Inbound Sales Consultant for a luxury lodge group.

The position will be based at their head off iffice in JohannesburgWe are looking for a dynamic, enthusiastic, service driven team player to join the Inbound Sales team.

KEY OUTPUTS:
Interaction with agents, telephonically & via emailPlanning and designing itineraries for agentsHandling reservation requests from either e-mail, telephone or faxProcessing of reservations from quote to finalising, including reservations, invoicing, collecting of payment and travel documentsProfessional servicing of our agentsSelling of our products and servicesInteraction with colleagues, agents and suppliersMaximum 2 working hours turnaround time on all enquiries from time of receiving the enquirySaturday duty on a rotation basisPublic Holiday duty on a rotation basisBackup for colleagues when they are away from the officeExpanding product knowledge through attending training sessions


KNOWLEDGE REQUIRED:
A good knowledge on any of the destinations that the company promotes within South, Southern and East AfricaA good knowledge on FIT and Groups policies and proceduresWorking experience in tour operating and general reservations proceduresGood organisational abilityLateral thinking abilityInitiative


SKILLS REQUIRED:
Communication skills and fluent in written and spoken EnglishOrganisational skills which include time management and prioritising of tasks which will require a person who likes dealing with detailComputer literate with experience with Word and OutlookUnderstanding of travel industry through study or work experienceAttention to detailWorking in an orderly manner to ensure that files can be continued by other Consultants when necessaryWorking knowledge of Tourplan and GDMPeople's person with great communication skillsGood organisational abilityInitiativeHigh energy levels neededMust be able to ADD VALUEAble to travel; flexibility in terms of working hoursSelf-driven; very responsible but fun; passionate Proactive, have a sense of urgency and be able to act quickly to resolve problems


PERSONAL CHARACTERISTICS:
Good interpersonal skillsSense of urgencyPassionate about guest delightDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness/ability to share information and teach and inspire others


PREVIOUS WORK EXPERIENCE REQUIRED:

Minimum of 2 years previous tour consulting experience requiredThe successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.

The salary for this position is R9,500.

If you would like the opportunity to be considered for this role please forward your CV to us today Due to high volumes of applications received, should you not receive correspondence from us within seven (7) working days of submitting your application, please consider your application for this position as unsuccessful.

You are welcome to apply for any other positions that we may advertise in the future.


HOW TO APPLY:
Fax your CV to