Product Communications Specialist - Pretoria, South Africa - Ford Motor Company

Thabo Mthembu

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Thabo Mthembu

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Description
Build the image of the Ford products and primary brand by the development and implementation of comprehensive communication strategies


KNOWLEDGE, SKILLS and ABILITIES

  • High level of ability with respect to event organisation, self discipline and administration
  • Communication proficiency. Must be articulate and have a thorough command of the English language. An understanding of Afrikaans and/or another South African official language would be useful but not essential.
  • A good understanding of Public Relations and the role it should play in the company's overall communication strategy is essential.
  • Ability to write and edit media releases.
  • The ability and willingness to work long hours and weekends (without overtime pay) is essential.
  • Must be in a position to regularly travel and attend functions and events away from home when required.
  • Be a team player and have a strong desire to assist in developing the company's Communications team into the best in the industry from the perspective of the media, service providers, government, NGO's, dealers, etc.
  • Ability to handle pressure.
  • Tenacity and adaptability.
  • Integrity
- able to respect confidentiality.

  • A high degree of professionalism.
  • Have a lively, inquiring mind, with lots of initiative and be selfmotivated.
  • Computer literate the ability to work with Word, Excel, Outlook, PowerPoint and the Internet is a requirement.
  • Ability to handle difficult media personalities.
  • Ability to handle unhappy customers

QUALIFICATIONS and EXPERIENCE

  • Degree or Diploma
  • Marketing and/or Communications
  • At least two years experience in a public relations management
  • Manages and coordinates all activities surrounding product strategies and communications to the media (Motoring, lifestyle, Trade, Consumer, social and electronic press).
  • Maximize Ford coverage in the media through various media strategies
  • Continued revitalisation of company and brand image amongst key media
  • Handles the commissioning of media releases and media kit photography with regard to all products and services.
  • Assists with the coordination of any exhibitions where Communications involvement is required.
  • Manages and coordinates the Road Test Fleet(Scheduling,Vehicle preparation, Timeous and appropriate defleeting, Traffic fine management)
  • Assist with internal product launches
  • Integrates with all Marketing and agency activities with regard to product communications
  • Bring to life Ford OS Behaviours through consistent & cohesive communications to all audiences & through all channels, with employees as a priority
  • Create enthusiastic brand advocates among Ford employees by using internal communication channels to share important product milestones and brand triumphs like major award wins
  • Build a solid foundation for winning product reveals and launches, Demonstrate Ford's obsession with the customer, build desire for the nameplate / brand
  • Create a disruptive reveal cadence that cements our obsession with the customer; generates positive media coverage and buzz across key audiences
  • Strategic teasers through reveal cadence
  • Support IMG with "launch in a box"
  • New press kit format and delivery
  • Rally our base, excite our Ford Family and opinion leaders as we drive advocacy
  • Fully capitalize on IMG's product launch cadence, continuing to highlight Ranger and Icons
  • Develop comprehensive launch plans, including sustainment plans, for all new Ranger products that are planned. Integrate digital/virtual elements to launches. Integrate multimedia content into launch events. Measure success through coverage and media feedback
  • Regain confidence & trust of key media to change the product conversation.
  • Tell the Made in SAF Ranger story highlight the important role of Ranger in South Africa's automotive industry and overall economy
  • Establish Ford as a Thought Leader, using its product portfolio in IMG's Emerging Markets
  • Social media: Assist in the creation of an engaging and consistent customer experience across all social media touchpoints.
  • SAF brand revitalization continue to rebuild brand trust by reinforcing product messaging
  • Identify product opportunities to position Ford as a caring corporate citizen through media and influencer partnerships and highlight the role of Ford vehicles in CSI initiatives.
  • Ongoing crisis management respond swiftly and accurately to media queries.
  • Assist in ensuring ongoing product assets and product content is world class and engaging for stakeholders
  • Work to increase Ford's reputation in IMG markets using analysis of productrelated data to target the right messages, audiences and platforms.

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