Head of Hospitality - Stellenbosch, South Africa - Warwick Wine Estate

Warwick Wine Estate
Warwick Wine Estate
Verified Company
Stellenbosch, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

We are looking for an inspired and ambitious leader to head up our Hospitality department at Warwick Wine Estate, Stellenbosch.

Position Purpose:


The Head of Hospitality will play a critical role in driving the success of the Hospitality department through strategic leadership, operational excellence, and a relentless focus on delivering exceptional guest experience, while also ensuring effective systems implementation and controls to optimize operational processes and compliance.


Requirements:


  • A proven track record of at least 7 years in a similar environment and position.
  • An innovative business mindset with a focus on sales and operational efficiency.
  • Passion and flair for creating memorable, and consistent visitor experiences.
  • Excellent communication skills internal and external.
  • Indepth knowledge of, and interest in the culture of food and wine, always up to date with the latest developments and trends.
  • An ability to create a dynamic and exciting environment for a team to thrive, cultivating a culture of caring and responsibility.
  • Computer literacy (MS Office, POS & Booking systems)
  • A sound understanding of brand management in a hospitality environment.

Responsibilities:


  • Full accountability for the department's P&L
  • Ensuring an excellent visitor experience along all touchpoints
  • Development and implementation of new offerings and experiences
  • Management of FOH and BOH Teams
  • System implementation and control
  • Ensuring compliance within the department (HR, OHS, Hygiene, etc.)

Application Question(s):

  • Do you have an indepth knowledge of, and interest in the culture of food and wine, always up to date with the latest developments and trends?

Experience:


  • Hospitality HOD, management or a similar: 7 years (required)
Application Deadline: 2024/04/22
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