Sales Administrator - Randburg, South Africa - INTERCONNECT SYSTEMS

INTERCONNECT SYSTEMS
INTERCONNECT SYSTEMS
Verified Company
Randburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

SUMMARY OF POSITION


The role of a sales administrator is to deal with incoming customer enquiries and assisting the sales force with daily sales administration activities.


ROLES AND RESPONSIBILITIES
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Operations

  • Performs activities associated with sales register and customer job register
  • Typing quotes and tenders as required
  • Attend to visitors and deal with inquiries on the phone and face to face
  • Answer telephone, screen and direct calls
  • Take and relay messages
  • Provide information to callers
  • Greet persons entering organization professionally
  • Direct clients to correct destination and arrange refreshments
  • Deal with queries from the public and customers
  • Ensures knowledge of staff movements in and out of organization
  • General administrative and clerical support
  • Prepare letters and documents
  • Receive and sort mail and deliveries
  • Schedule appointments
  • Maintain appointment diary either manually or electronically
  • Organize meetings maintain boardroom scheduling
  • Tidy and maintain the reception area
  • Order Stationary
  • Must conductthemselves in the appropriate manner with the due respect to the client and clients property
  • Professional personal presentation
  • Customer service orientation
  • Information management
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Health, Safety, Quality and Environmental Responsibilities

  • Report any deviations that could lead to an accident
  • Participate in Safety Training to improve safety standards
  • Report incidents and accidents before the end of a shift
  • Adhere to the Company's Health and Safety policy and procedure
  • Look after your own safety and that of other employees
  • Ensure that the SHEQ Management System requirements are met towards customer, internal, ISO, regulatory / legal
requirements.

  • Manage and perform all internal processes, especially those that affect the quality of the Organization's products.
  • Work with Customers, Colleagues and Contractors towards continual improvement of the Management system and report the need for improvement to Management.
  • Keep up standards and regulations with respect to Products and Services
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Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior

JOB REQUIREMENTS

  • Minimum of Grade 12 or equivalent
  • Knowledge of administrative and clerical procedures
  • Knowledge of customer service principles and practices
  • Skill in meeting and dealing with the public and customer
  • Verbaland written communication skills

BEHAVIOURAL REQUIREMENTS

  • Positive Attitude
  • Dependability
  • Good Listening Skills
  • Honest and Trustworthy
  • Be Respectful
  • Initiative
  • Reliability
  • Stress tolerance
  • Organizing and planning
  • Attention to detail
  • Demonstrate sound work ethics
  • Deal with the public in a positive, courteous and respectful manner

Experience:

- of administrative and clerical procedures: 2 years (required)
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