- Manage operational functions to ensure smooth running and regular engagement with stakeholders to determine business requirements.
- Oversight of FCC/AML embedment and process adherence within operational functions.
- Continuous review of processes and systems to improve client experience, operational efficiency, and reduce controllable costs.
- Initiate processes and procedures to improve operational efficiencies and adviser/client experience.
- Identify, monitor, and manage operational, financial, regulatory, and compliance risk within the team and outsourced partner.
- Implement system enhancements, changes to business rules, processes, and regulatory changes relating to systems and technology used by outsourced administrator.
- Manage all projects, change requests, system maintenance, quarterly statements, and tax statements.
- Client remediation, errors, complaints, error and omissions reporting, root causes, and mitigation opportunities to increase operational efficiency.
- Manage costs with outsourced service provider.
- Unit Trust distributions: Review and enhance process, oversee full distribution process.
- Unit Trust launches and amalgamations: Coordinate and own process.
- Oversight of Hedge Fund Operations: Working with pricing team, support process.
- Matric – Essential
- Bachelors Degree (4 years - 480 credits) – Advantageous
- Minimum 5 years practical experience in administration of unit trust/Management Companies investment products.
- Long only and Hedge Fund Experience - Essential (Local and Offshore).
- Minimum 5 years' experience managing relationships with LISPS, Financial Advisors, and Outsourced Providers.
- 5-7 years management experience within Financial Services industry – Essential.
- Teamwork and collaboration.
- Impactful leadership.
- Driving change.
- Growing capability.
- Practical execution management.
- High Emotional Intelligence.
- Ability to profile staff and place staff into positions aligned to their strengths and development areas.
- Strong integrity and good character traits.
- Must embody a trust culture.
- Must exemplify responsive customer service.
- Professional demeanour.
- Takes initiative and responsibility.
- Able to take ownership and lead the team.
- Strong people management skills.
- Strong analytical and problem-solving skills.
-
Head Of Operations Sandton
6 days ago
Robert Walters SandtonHead of Operations · The Head of Operations will play a pivotal role in ensuring the smooth operation of our client's retail business. · Manage all aspects of retail business, adhering to both HQ SOP & Local Policy · Develop and implement strategies to increase efficiency, sales, ...
-
Branch Manager
4 days ago
Lewis group SandtonBranch Manager Job Description · We are seeking a highly experienced Branch Manager to lead our furniture retail team. · The ideal candidate will have at least 5 years of management experience in the furniture retail environment, with a proven track record of success. · To be su ...
-
Assistant Store Manager
2 days ago
Clicks Group Limited SandtonAssistant Store Manager · Job Summary · Are you passionate about retail and service excellence? An exciting opportunity has become available for an Assistant Store Manager to drive sales, build customer loyalty, and ensure a competitive advantage for the brand. · Key Responsibili ...
-
Customer Service Team Leader
6 days ago
Clicks Group Limited SandtonJob Title: Retail Store Manager · Industry: Wholesale & Retail Trade · Location: Sunninghill · Contract: Permanent · Remuneration: Market Related · EE Position: Yes · About the Job · We are seeking a highly motivated and experienced Retail Store Manager to oversee the operations ...
-
Shop Assistant Cashier
6 days ago
Clicks Group Limited SandtonShop Assistant Cashier · Job Summary: Deliver service excellence through efficient customer service, point of sale operations and merchandising to create a positive customer experience. · Key Responsibilities: · Maintain high levels of accuracy when scanning merchandise and colle ...
-
Assistant Store Manager
6 days ago
Clicks Group Limited SandtonAssistant Store Manager · Job Summary: · The Assistant Store Manager will support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty to meet sales, profit and compliance targets. · Key Responsib ...
-
Assistant Store Manager
6 days ago
Clicks Group Limited SandtonAssistant Store Manager · Job Summary: We are seeking a highly motivated and experienced Assistant Store Manager to join our team. The successful candidate will be responsible for driving sales, building customer loyalty, and ensuring service excellence in our store. · Key Respon ...
-
Shop Assistant
6 days ago
Clicks Group Limited SandtonShop Assistant / Cashier · Description: · Deliver exceptional customer service and operational excellence in a fast-paced retail environment. Provide a positive shopping experience for customers by efficiently handling transactions, maintaining store appearance, and promoting pro ...
-
Area Manager Franchise Stores
6 days ago
Clicks Group Limited SandtonWe are seeking an Area Manager to oversee our Franchise stores in Gauteng and surrounding areas. The role will be based at the Sorbet Offices in Woodmead and will report directly to the Operations Manager. · The primary objective of this role is to plan and execute the implementa ...
-
Automation Tester Sandton
6 days ago
Sabenza IT Recruitment SandtonJunior Automation Tester Role · We are seeking a skilled Junior Automation Tester to join our dynamic team at , a leading player in the retail industry. The successful candidate will play a crucial role in ensuring the quality and reliability of our software applications that dri ...
-
Front of House Representative (JB5081)
3 days ago
Kontak Recruitment Sandton Full timeFront of House Representative · We are seeking a dedicated and customer-focused Front of House Representative to join our team on a full-time basis. · Key Requirements: · Minimum 2 years of retail or restaurant experience with flexibility in work hours · Excellent computer litera ...
-
Finance Manager
3 days ago
Dante Personnel SandtonJob Summary: · We are seeking an experienced finance professional to join our team as a Financial Analyst. The successful candidate will have previous experience in the retail industry with commercial experience and be able to handle pressure in a fast-paced environment. · Key Re ...
-
Pharmacy Manager
6 days ago
Clicks Group Limited SandtonJob Title · Pharmacist Manager - Wholesale & Retail Trade Industry · About the Job · To lead and direct the pharmacy team to deliver high standards of Pharmaceutical care, meet sales and compliance targets, and achieve a competitive advantage for the brand. · Key Responsibilities ...
-
Casual Cashier
2 days ago
Dis-Chem Pharmacies SandtonJob Title: Experienced Casual Cashier · We are seeking a skilled and detail-oriented Casual Cashier to join our team at the Chilli On Top Centre Store in Sandton Region. · The ideal candidate will be responsible for providing exceptional customer service, processing transactions ...
-
Store Leader
6 days ago
Cape Union Mart Group SandtonJob Description · Achieving Success through Strategic Store Management · Main Responsibilities · Meet and Exceed Daily and Monthly Sales Targets to Ensure Business Sustainability · Oversee Financial Operations to Maintain Store Profitability · Maintain Merchandising Standards in ...
-
Business Analyst: Digital
6 days ago
Sabenza IT Recruitment SandtonBusiness Analyst: Digital · Our clients in the Retail industry seek a skilled Business Analyst: Digital. Experience a permanent hybrid role located in Sandton and join a diverse team. · Desired Experience & Qualification · Initiate and execute Project Establishment Initiation Act ...
-
General Admin Clerk
6 days ago
Masterparts SandtonMasterparts Modderfontein DC General Admin Clerk · Masterparts is a large automotive parts wholesaler and retailer with fifty years of experience in the trade. Our new Distribution Center in Modderfontein requires an experienced and skilled General Admin Clerk to oversee day-to-d ...
-
Dispatch Manager
6 days ago
Masterparts SandtonJob Summary · We are seeking an experienced Dispatch Manager to lead our Distribution Center in Modderfontein. The successful candidate will have a minimum of three years of experience in a similar role, a valid driver's license, and knowledge of the Modderfontein area. · Key Res ...
-
HR Officer II
6 days ago
Clicks Group Limited SandtonJob Category: Human Resources and Recruitment · Location: Woodmead, South Africa · Contract Type: Permanent · Remuneration: Market Related · Equal Employment Opportunity (EEO) Status: Yes · Introduction · To support the achievement of our business strategy by implementing and mai ...
-
Post Basic Qualified Pharmacist Assistant
4 days ago
Dis-Chem Pharmacies SandtonPost Basic Qualify Pharmacist Assistant Job Description · We are seeking a reputable Post Basic Qualify Pharmacist Assistant to join our team at Dis-Chem Pharmacies in Morningside. · Duties and Responsibilities: · Provide pharmaceutical care by taking responsibility for the patie ...
Manager: Retail Operations - Sandton - Alexforbes

6 days ago

Description
Oversight and governance management of outsourced partners involves managing service levels, key performance indicators, relationship management, and development of systems requirements. The role entails management of member administration operations in the AFIJ business, reporting to the Head of Operations in AFIJ, as well as oversight of member operations in the unit trust business and reporting to the MD of AFIU. Additionally, this position is responsible for ton administration matters and reporting to various stakeholders.
Overview
Key Responsibilities
Requirements
Education
Experience
Competencies
Culture Fit
The company's approved employment equity plans and targets will be considered as part of the recruitment process. As an equal opportunities employer, we actively encourage and welcome people with disabilities.
-
Head Of Operations Sandton
Robert Walters- Sandton
-
Branch Manager
Lewis group- Sandton
-
Assistant Store Manager
Clicks Group Limited- Sandton
-
Customer Service Team Leader
Clicks Group Limited- Sandton
-
Shop Assistant Cashier
Clicks Group Limited- Sandton
-
Assistant Store Manager
Clicks Group Limited- Sandton
-
Assistant Store Manager
Clicks Group Limited- Sandton
-
Shop Assistant
Clicks Group Limited- Sandton
-
Area Manager Franchise Stores
Clicks Group Limited- Sandton
-
Automation Tester Sandton
Sabenza IT Recruitment- Sandton
-
Front of House Representative (JB5081)
Full time Kontak Recruitment- Sandton
-
Finance Manager
Dante Personnel- Sandton
-
Pharmacy Manager
Clicks Group Limited- Sandton
-
Casual Cashier
Dis-Chem Pharmacies- Sandton
-
Store Leader
Cape Union Mart Group- Sandton
-
Business Analyst: Digital
Sabenza IT Recruitment- Sandton
-
General Admin Clerk
Masterparts- Sandton
-
Dispatch Manager
Masterparts- Sandton
-
HR Officer II
Clicks Group Limited- Sandton
-
Post Basic Qualified Pharmacist Assistant
Dis-Chem Pharmacies- Sandton