Sports Retail Outlet Manager - Johannesburg, South Africa - HotelJobs

HotelJobs
HotelJobs
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Sports Retail Outlet Manager - Country Club - JHB North

Responsibilities:


  • Provide outstanding service to members and guests.
  • Assist with inquiries, purchases, and reservations related to golf, sports, and lifestyle merchandise.
  • Manage daytoday Pro Shop operations, keeping it wellorganized and maintained.
  • Oversee Pro Shop operations within the budget, aiming to increase revenue and add value for members.
  • Implement strategies to enhance customer experience, grow revenue, and maximize profits.
  • Ensure asset, inventory, and resource upkeep and safety.
  • Monitor and manage inventory levels, order merchandise, and optimize stock rotation.
  • Implement effective merchandising strategies to improve the shopping experience.
  • Maintain retail space cleanliness, conduct regular inventory counts, and restock as needed.
  • Keep accurate records of sales, inventory, and transactions.
  • Develop and execute strategies to boost Pro Shop revenue and profitability.
  • Train and develop Pro Shop staff, ensuring high customer satisfaction.
  • Plan and execute promotional events, sales campaigns, and product launches.
  • Stay updated on industry trends, new products, and competitors.
You need;

  • Excellent communication skills.
  • Ability to perform well under pressure.
  • Attention to detail and high accuracy.
  • Selfmotivated with marketing and promotion skills.
  • Strong service ethic and customer focus.
  • Quick decisionmaking ability.
  • Proficiency in Microsoft Office.
Minimum Experience & Qualifications

  • Previous experience in golfing industry retail.
  • Working knowledge of golf games and equipment.
  • Matric or equivalent qualification.
  • Diploma or tertiary qualification preferred.
  • PGA Qualification preferred.
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