Product Specialist - Johannesburg, South Africa - Nedbank
Description
Job Requisition Details and Talent Acquisition Contact
- Req: Role: Product Specialist
- TA Consultant: Lebohang Monate
- Advert Closing Date:
Job Family
- Project, Process and Product
Career Stream
- Product
Leadership Pipeline
- Manage Self: Professional
Job Purpose
- Effectively oversee a range of products within a portfolio to meet customer demands in a profitable manner, while ensuring alignment with the bank's strategic goals
Responsibilities:
- Implement business change initiatives by introducing; managing; making (people change; technological change; process change) happen and keeping Management Information updated.
- Monitor for continuous improvement by observation; analysing data and providing ongoing feedback.
- Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy process
- Provide innovative solutions for updating processes by defining procedures and facilitating workshops with stakeholders.
- Identify the business issue by observation; analysing management reports and requests from EXCO.
- Identify cost/time/quality/risk aspects of the business issue by investigating the business benefits or problems.
- Set expected performance output by meeting and agreeing with management.
- Obtain and secure stakeholder buyin to solution by presenting alternative solutions and recommending the best solution.
- Manage internal and external stakeholders by regular meetings and agreeing deliverables.
- Recognise performance improvements by acknowledgement of business improvements from other stakeholders.
- Build trusting relationships with stakeholders by open communication; conducting oneonone meetings and accepting their input.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buyin for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Essential Qualifications
- NQF Level
- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honour's Degree
Preferred Qualification
- Post Grad Qualification
- Preferred Certifications
- Information Systems would be advantageous.
- IT related qualifications would be preferred.
- Minimum Experience Level 1 3 years relevant experience in product management.
Technical / Professional Knowledge
- Communication Strategies
- Data analysis
- Industry trends
- Principles of financial management
- Relevant regulatory knowledge
- Decisionmaking process
- Cluster Specific Operational Knowledge
- Governance, risk and controls
- Behavioural Competencies
- Customer Focus
- Decision Making
- Facilitating Change
- Initiating Action
- Innovation
- Technical/Professional Knowledge and Skills
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