- Offer technical support to customer service managers, representatives, technicians, and customers.
- Manage the inbound call centre, providing technical support and commercial information as required.
- Handle outbound call centre needs on an ad-hoc basis.
- Assist with UAT and troubleshooting of POS and CRM-related matters.
- Support field teams with training on POS and CRM software.
- Maintain accurate customer details.
- Correct system and user errors manually.
- Coordinate RSO schedules according to staff availability.
- Update customer records with captured activities.
- Provide technical assistance with POS and CRM software.
- Evaluate and adjust the CRM platform accordingly.
- Manage escalations as necessary.
- Communicate known issues and trends to the team.
- Respond to telephonic customer requests and handle them appropriately.
- Evaluate and adjust the CRM platform accordingly.
- Perform outbound calls to customers based on company requirements.
- Train field teams on POS and CRM software functionality.
- Tertiary certificates or diploma in IT or technology-related fields.
- Call centre and remote support-related courses.
- 1-3 years of experience in remote support within the technology sector.
- Basic Microsoft Office suite proficiency.
- Intermediate Microsoft Excel skills.
- Microsoft Dynamics 365 and associated services (RSO, Field Services, etc.) knowledge.
- Basic IT networking understanding.
- POS hardware familiarity.
- Android operating systems knowledge.
- Remote support and call centre process expertise.
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IT Support Specialist
1 week ago
Curiska JohannesburgIT Support Specialist Job Description · Our client seeks a skilled and experienced IT Support Specialist to join their dynamic team, playing a key role in the Azure operations team. · Assist the Azure Operations team to ensure optimal performance and reliability of cloud infrastr ...
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It Support Specialist
1 week ago
Ananzi JohannesburgIT Support Specialist Job Description · The IT Support Specialist will play a key role in the Azure operations team, ensuring the smooth functioning of IT systems across the organization. This individual will be responsible for managing software support, providing desktop support ...
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Support Specialist
1 week ago
Barclay Specialist Care Ltd JohannesburgJob Title · Provide technical support to end-users for the Enterprise Resource Planning (ERP) system. · Key Responsibilities · Troubleshoot issues and provide timely solutions. · Evaluate and escalate complex problems as needed. · Document all support requests and resolutions in ...
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SAP Support Specialist
6 days ago
LIFE Healthcare Group City of Johannesburg Metropolitan MunicipalityA key role has become available for a SAP Support Specialist, based at Life Healthcare's Head Office in Dunkeld, reporting to the Global SAP Business Support Manager. The successful candidate will provide System and Functional support for the SAP application. · Critical Deliverab ...
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Technical Support Specialist
4 days ago
Smart4Energy JohannesburgOur client is seeking an Electrical BoP Technical Support Specialist to join their Solar Technologies team. · Key Responsibilities: · Collaborate with plant managers to optimize electrical balance of plant systems performance and reliability. · Lead technology projects to deliver ...
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Customer Support Specialist
1 day ago
Wear The Shield JohannesburgAbout Us · We are an innovative e-commerce company dedicated to delivering exceptional customer experiences. · Job Overview · As a Customer Support Specialist, you will be the primary point of contact for customers, guiding them through their journey and resolving inquiries promp ...
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Business Support Specialist
1 week ago
Boardroom Appointments JohannesburgAbout the Business Support Specialist Role · Duration: 6 Months · Required Qualifications: · • Technical/IT Degree or Diploma. · • At least 5 years of experience in ESH and ESG processes or similar roles. · • In-depth understanding of the Sustainability landscape. · • Experience ...
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Application Support Specialist
1 week ago
Life Healthcare Group (Pty) Ltd City of Johannesburg Metropolitan MunicipalityClinical Application Support Specialist (Oncology) · This is a hands-on operational role responsible for supporting all Oncology systems and applications, serving as the custodial owner and subject-matter expert for the Oncology applications/systems. · The role requires a deep un ...
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Application Support Specialist Dunkeld
1 week ago
Life Healthcare Group (Pty) Ltd City of Johannesburg Metropolitan MunicipalityClinical Application Support Specialist (Oncology) · A hands-on operational position exists for a Clinical Application Support Specialist (Oncology) at Head Office in Oxford Parks, reporting to the IM Head of Technology Services. The role is responsible for supporting all Oncolog ...
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Storage Technical Support Specialist
1 week ago
Standard Bank of South Africa Limited JohannesburgBusiness Segment: Personal & Private Banking · To implement solutions and advise businesses across multiple problem sets, with the support of technical specialists in various domains. · Key Responsibilities · Implement Solutions: · Design, develop, and deploy innovative solutions ...
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OMF Campaigns Support Specialist
3 days ago
Old Mutual JohannesburgAfrica's Story Starts with You · Old Mutual believes in the African opportunity and values diversity among our talent. · About This Role · We are seeking a seasoned campaign manager to lead the execution of customer engagement campaigns. · The successful candidate will have prior ...
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Payroll Specialist - Support - 2025
5 days ago
SPARK Schools JohannesburgTransformational Education Innovation · At SPARK Schools, we are pioneering a transformative education model to ensure the accessibility of university and careers for all. · Our blended learning approach combines classroom teaching and online instruction, allowing teachers to ant ...
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Junior Application Support Specialist
1 week ago
Vscsolutions JohannesburgJob Title · VSC Solutions is a leading provider of supply chain technology and consulting solutions to emerging markets across the globe. We provide custom solutions that are scalable to any industry and any supply chain environment with the key focus on delivering profits and en ...
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Clinical Support Specialist Gauteng
1 week ago
OrthoGrid Systems, Inc. JohannesburgJob Description · Zimmer Biomet is a global medical technology leader committed to enhancing patients' mobility and quality of life. · Key Responsibilities: · Work with Sales Representatives, Key Account Managers, and Regional Sales Manager to service hospitals and provide techni ...
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Product Support Specialist- EMEA
1 day ago
Wisetech Global Limited JohannesburgProduct Support professionals play a pivotal role in efficiently managing incoming incidents from customers and/or internal teams. This position involves evaluating and categorizing incidents, assigning them to the appropriate teams, and ensuring timely resolution. Triage team me ...
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Business Support Specialist- SAP Finance
4 days ago
Communicate Recruitment JohannesburgAre you a finance expert seeking a new challenge? Our client, a leading pharmaceutical distributor, is looking for a Business Support Specialist SAP Finance to join their team in Gauteng. · About the Role: · The Business Support Specialist will be the primary SAP support for the ...
- Standard Bank of South Africa Limited Johannesburg
Specialist, Trade Support Structured, CIB Operations · Job Overview: · This role is part of the Corporate & Investment Banking segment. · The position is based in Johannesburg, South Africa. · Key Responsibilities · Prepare, monitor, track and validate manual trades for structure ...
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Application Support Specialist
1 week ago
JSE Limited SandtonAbout Us · The Johannesburg Stock Exchange (JSE) acknowledges that its success and strength rely on the quality of its employees. We strive to create a culture of continuous learning and high performance standards. Our employee wellness program promotes work-life balance, empower ...
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Operations Support Specialist
1 week ago
Santam Insurance SandtonYou are about to embark on a comprehensive recruitment process designed to assess your skills and fit for a role at {company}. · Recruitment Process · The following steps outline what you can expect: · Advertisement and Shortlisting: Our vacancies are advertised between 3-5 days ...
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Customer Support Specialist
1 week ago
Catch Recruit SandtonKey Job Description · We are seeking a motivated and driven individual to be part of our support team, focusing on delivering high-quality client and employee technical support. · Role and Responsibilities · This role encompasses: · Providing exceptional client and employee techn ...
Technical Support Specialist - Johannesburg - Lesaka Technologies Inc.

1 week ago

Description
A technical support specialist is sought for Kazang Insights – Micro Merchant Division in Johannesburg. The role involves providing telephone-based technical assistance to field teams supporting the company's operations.
Key Responsibilities:
Requirements:
Technical Skills:
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IT Support Specialist
Curiska- Johannesburg
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It Support Specialist
Ananzi- Johannesburg
-
Support Specialist
Barclay Specialist Care Ltd- Johannesburg
-
SAP Support Specialist
LIFE Healthcare Group- City of Johannesburg Metropolitan Municipality
-
Technical Support Specialist
Smart4Energy- Johannesburg
-
Customer Support Specialist
Wear The Shield- Johannesburg
-
Business Support Specialist
Boardroom Appointments- Johannesburg
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Application Support Specialist
Life Healthcare Group (Pty) Ltd- City of Johannesburg Metropolitan Municipality
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Application Support Specialist Dunkeld
Life Healthcare Group (Pty) Ltd- City of Johannesburg Metropolitan Municipality
-
Storage Technical Support Specialist
Standard Bank of South Africa Limited- Johannesburg
-
OMF Campaigns Support Specialist
Old Mutual- Johannesburg
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Payroll Specialist - Support - 2025
SPARK Schools- Johannesburg
-
Junior Application Support Specialist
Vscsolutions- Johannesburg
-
Clinical Support Specialist Gauteng
OrthoGrid Systems, Inc.- Johannesburg
-
Product Support Specialist- EMEA
Wisetech Global Limited- Johannesburg
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Business Support Specialist- SAP Finance
Communicate Recruitment- Johannesburg
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Specialist, Trade Support Structured, CIB Operations
Standard Bank of South Africa Limited- Johannesburg
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Application Support Specialist
JSE Limited- Sandton
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Operations Support Specialist
Santam Insurance- Sandton
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Customer Support Specialist
Catch Recruit- Sandton