Customer Services Analyst - Cape Town

This role is responsible for performing customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators. The position will interact with customers in a professional, friendly and efficient manner ...

+Job summary · Our client is a UK based company with 25 years of experience in delivering IT services and infrastructure solutions. · +ResponsibilitiesProviding top-quality 1st line support · Taking ownership of incidents, requests and problems · ...

Clearwater is a regulated fiduciary services provider based in the Cayman Islands. The Analyst – Fiduciary Services will report directly to the Director of Fiduciary Services and be responsible for providing support to the fiduciary services team on a portfolio of investment fund ...

Clearwater is a regulated fiduciary services provider based in the Cayman Islands. The Analyst – Fiduciary Services will provide support to the fiduciary services team on a portfolio of investment fund entities. · ...

We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services. · The role will be based at Clicks Head Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). · The purpose of the job will be to ensure the ...

We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services.Providing telephonic and email support to users · To accurately record, assign, escalate and track all incidents and service requests · ...

We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services. · The role will be based at Clicks Head Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). · ...

bp is reimagining energy for people and our planet. · We provide heat light mobility to customers worldwide. We are fundamentally transforming what we do so we can reach net zero by 2050 or sooner. · ...

+Job summaryWe provide heat light and mobility to customers worldwide. · The role is responsible for performing the preventive and breakdown maintenance of all electrical instrumentation and control system equipment in the fuel farm and fuel hydrant system at Dubai International ...

Job Description: · bp is reimagining energy for people and our planet. · We provide heat, light and mobility to customers worldwide. We're fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach ...

This role is for a Customer Services Analyst to provide first- and second-line support via phone, email and digital channels. · ...

We are looking for a Customer Service Analyst to join our team in Cape Town. As a Customer Service Analyst, you will provide first- and second-line support via phone, email, and digital channels. You will own queries and escalations through to resolution and work with internal te ...

This role exists to provide first and second line of customer support to telephone and written enquiries from external Key Customers, internal Customers and other Consumers in accordance with agreed service levels. · ...

We are now looking to recruit an experienced KYC Analyst - Investor Services (Night Shift to join our global team. · Working Hours: 10pm – 6am · The KYC Analyst – Investor Services will support our existing and new clients, · communicating efficiently and effectively when assisti ...

As a Service Desk Analyst, you'll be the friendly face behind our IT support, helping users across the business stay connected, · productive and secure.Triage incidents and fulfill service requests. · Maintain clear documentation and produce reports that drive continuous improvem ...

Job summary · Exciting opportunity to work on high-impact projects that challenge conventional service delivery approaches and help shape a more equitable and sustainable future. · ...

· Job Description: · Main Responsibilities: Dutch 1st Line Service Desk Analyst · Based in Cape Town, this a a Dutch Technical position · Fully understand the service our client has been engaged to deliver in line with ITIL Framework. · Develop and maintain rapport with end user ...

· Job Description: · Dutch 2nd Line Service Desk Analyst · This is a Hybrid Opportunity, based in Century City, Cape Town. · In this role, you would be responsible for handling escalated technical issues, troubleshooting complex problems, providing remote assistance to end-users ...

Our client is looking for a Service Desk Analyst to join their team based in Cape Town. · ...

Clearwater is a regulated fiduciary services provider based in the Cayman Islands. The company offers personal service and simplifies offshore governance and finance. · Client onboarding; KYC document collection · Financial Administration support; · ...