We're seeking a Customer Service Representative to join our team in Cape Town, South Africa. As a key member of our customer experience team, you'll be responsible for delivering exceptional service to our clients.
Your Key Responsibilities
- Answer incoming communications from customers in a timely and professional manner
- Conduct research to provide accurate and helpful responses to customer inquiries
About You
We're looking for someone with:
- 6 months or more of customer service experience
- A high school diploma or equivalent
- Familiarity with product or service knowledge
- Basic computer skills
What We Offer
As a valued member of our team, you can expect:
- A supportive and inclusive work environment
- Ongoing training and development opportunities
- A global team of like-minded individuals
- A healthy benefits package, including PTO, tuition reimbursement, and health and wellness incentives
About TTEC
TTEC is a leading provider of customer experience solutions. We help companies build engaged, pleased, and profitable customer experiences through a combination of humanity and technology.
At TTEC, we're committed to creating a diverse and inclusive workforce that reflects the communities we serve. We believe that diversity is our strength, enabling us to view things from different vantage points and bring value to the table in unique ways.
