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- Training staff, Internal & External
- Symbility Audits
- Involvement in claims projects to align with quality & optimisation
- Ad-hoc duties as and when required
- Implementation & Integration of Symbility
- Investigations / Duties requested by Head or Manager
- Weekly/Monthly Reporting and Stats
- Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards.
- Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
- Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
- Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.
- Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
- Comply with corporate governance policies, procedures and standards.
- Operate within agreed mandates.
- Align own behaviour with the organisation culture and values.
- Share and transfer product, process and systems knowledge to colleagues.
- Ensure achievement of own performance objectives.
- Actively share information with other team members regarding successes, issues, trends and ideas.
- Actively participate in own professional development and career path.
- Actively promote a culture of learning and high performance culture amongst team members.
- Minimum Claims Experience 4 years
- Strong technical ability
- Self-driven
- Assessing experience advantageous
- Symbility System Knowledge advantageous
- API integration Knowledge
- I.T. Qualification advantageous
- Knowledge and experience using the Microsoft Office suite, specifically MS Projects, Excel and PowerPoint.
Specialist : Symbility - Johannesburg, South Africa - Old Mutual
Description
Description
Old Mutual Insure is looking for experienced Specialist SymbilityMaintaining System Development and Integration as well and training needs and requirements for users
You Would
Maintaining Symbility System Development and Maintenance
Service delivery to ensure customer satisfaction
Cost control and governance adherence
Quality people practices
Experience, knowledge & skills required
Skills
Education
Closing Date
26 April 2024