Entries Team Leader - Edenvale, South Africa - Quality Connect Staffing

    Quality Connect Staffing
    Quality Connect Staffing Edenvale, South Africa

    Found in: Talent ZA 2A C2 - 1 week ago

    Default job background
    Description
    Duties & Responsibilities
    • Supervise the functions of Entry Clerks and Import Agents: prioritizing work, determining schedules, assigning daily tasks, establishing or adjusting work procedures to meet changing demands, ensuring optimum efficiency of all Entry Clerks and Import Agents activities.
    • Carries out supervisory responsibilities according to the organization's management policies, procedures and any applicable laws.
    • Responsibilities include determining staffing needs, hiring and training, planning and assigning daily work, provide ongoing feedback, conduct performance appraisals, address performance issues and resolve problems
    • Supervise and assist in daily import activities including auditing files for accurate documentation (customs, operation and accounting), ensuring timely and accurate payment of duty payment(s).
    • Reports customer complaints and escalated shipping problems (i.e., delayed, missing, or damaged freight; strikes; embargoes, etc.) to management and participates in problem resolution planning.
    • Executes plans directed by management in resolving complaints, timeliness of work completion, and re-prioritizing of workflow in critical situations. Provides up-to-date freight status and arranges special trucking for specific "hot" freight.
    • Manage the Stops processes and procedures.
    • Oversees billing processes, coordinates collections and resolves major billing problems.

    Desired Experience & Qualification

    Minimum Requirements

    • Matric (Grade 12)
    • Tertiary Qualification would be added advantage.
    • Must have SDS or GMLS Training or a high level of Quality Control experience.
    • Valid Code 08 Drivers license and own transport
    • MS Office applications (Word, Excel, & Outlook)
    • Must have minimum 3-5 years import experience.
    • Supervisory experience is essential.
    • Must have knowledge of RIB/RIT and acquittals.
    • Must have knowledge of both import and export procedures and documentation.
    • Must have full knowledge of both domestic and international customs procedures.

    Knowledge of the clearance systems i.e Compuclearing & ShipShape system essential

    Package & Remuneration

    R CTC