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- Supervise the functions of Entry Clerks and Import Agents: prioritizing work, determining schedules, assigning daily tasks, establishing or adjusting work procedures to meet changing demands, ensuring optimum efficiency of all Entry Clerks and Import Agents activities.
- Carries out supervisory responsibilities according to the organization's management policies, procedures and any applicable laws.
- Responsibilities include determining staffing needs, hiring and training, planning and assigning daily work, provide ongoing feedback, conduct performance appraisals, address performance issues and resolve problems
- Supervise and assist in daily import activities including auditing files for accurate documentation (customs, operation and accounting), ensuring timely and accurate payment of duty payment(s).
- Reports customer complaints and escalated shipping problems (i.e., delayed, missing, or damaged freight; strikes; embargoes, etc.) to management and participates in problem resolution planning.
- Executes plans directed by management in resolving complaints, timeliness of work completion, and re-prioritizing of workflow in critical situations. Provides up-to-date freight status and arranges special trucking for specific "hot" freight.
- Manage the Stops processes and procedures.
- Oversees billing processes, coordinates collections and resolves major billing problems.
- Matric (Grade 12)
- Tertiary Qualification would be added advantage.
- Must have SDS or GMLS Training or a high level of Quality Control experience.
- Valid Code 08 Drivers license and own transport
- MS Office applications (Word, Excel, & Outlook)
- Must have minimum 3-5 years import experience.
- Supervisory experience is essential.
- Must have knowledge of RIB/RIT and acquittals.
- Must have knowledge of both import and export procedures and documentation.
- Must have full knowledge of both domestic and international customs procedures.
Entries Team Leader - Edenvale, South Africa - Quality Connect Staffing
Description
Duties & ResponsibilitiesDesired Experience & Qualification
Minimum Requirements
Knowledge of the clearance systems i.e Compuclearing & ShipShape system essential
Package & Remuneration
R CTC