Service Advisor - Johannesburg - Hedz recruitment solutions

    Hedz recruitment solutions
    Hedz recruitment solutions Johannesburg

    1 week ago

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    Description

    After Sales Consultant / Service Advisor

    We are seeking a highly skilled and experienced individual to join our team as an After Sales Consultant / Service Advisor in the Johannesburg area.

    Key Responsibilities:

    • Provide exceptional customer service and ensure customer satisfaction with after-sales services.
    • Assess and resolve customer complaints in a professional and timely manner.
    • Work closely with the sales team to identify opportunities for upselling and cross-selling.
    • Maintain accurate records of customer interactions and transactions.

    Requirements:

    • At least 3 years of experience as a Service Advisor, preferably in a luxury brand dealership environment.
    • Certification as a Service Advisor or Customer Service Advisor is mandatory.
    • Excellent interpersonal and communication skills, with the ability to work effectively with customers and colleagues.
    • A working knowledge of Motor Industry Software, including Kerridge, Autoline, Automate, Pinnacle, and Evolve.
    • The ability to work under pressure and meet deadlines while maintaining high levels of accuracy and attention to detail.

    Working Hours: Our business operates on standard working hours, Monday to Friday, 8am to 5pm. Occasional evening work may be required.

    Benefits:

    • A competitive basic salary range of R25,000 - R28,000 per month.
    • An attractive benefits package, including incentives.


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