Payroll Manager - Cape Town, South Africa - The Sydney Call Centre

    The Sydney Call Centre
    The Sydney Call Centre Cape Town, South Africa

    2 weeks ago

    Default job background
    Full time
    Description

    POSITION OVERVIEW

    Job Title: Talent Pool - Payroll Manager

    Job Type: Full-Time, Permanent

    Location: Onsite, Cape Town (US hours)

    About Us:

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

    Position Overview:

    We are seeking a Payroll Manager; you will oversee all aspects of payroll processing and administration to ensure accurate and timely payment of wages and benefits to employees. You will be responsible for managing payroll staff, implementing payroll policies and procedures, and maintaining compliance with relevant regulations. The ideal candidate will have strong leadership skills, extensive knowledge of payroll processes, and the ability to collaborate effectively across departments.

    To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

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    POSITION RESPONSIBILITIES

    Key Responsibilities:

  • Oversee the end-to-end payroll process, including data input, calculation of wages, and processing of payroll transactions.
  • Ensure accurate and timely payment of salaries, bonuses, commissions, and benefits to employees.
  • Review and approve payroll runs before finalizing payments.
  • Manage payroll-related tasks, such as new hire setup, employee deductions, garnishments, and wage adjustments.
  • Maintain employee records and ensure accuracy of payroll data in the payroll system.
  • Process payroll corrections and adjustments as needed.
  • Stay current on federal, state, and local payroll tax laws and regulations.
  • Ensure compliance with tax withholding requirements, reporting obligations, and filing deadlines.
  • Prepare and submit payroll tax returns, including W-2 forms and quarterly filings.
  • Coordinate with HR and benefits departments to administer employee benefits, including health insurance, retirement plans, and leave accruals.
  • Deduct and remit employee contributions for benefits programs.
  • Conduct periodic audits of payroll records to ensure accuracy and compliance with policies and regulations.
  • Respond to audit inquiries and provide documentation as needed.
  • Identify opportunities for process improvements and automation in payroll processes.
  • Implement best practices to streamline payroll operations and enhance efficiency.
  • Supervise and mentor payroll staff, providing guidance and support to ensure high-quality work and professional development.
  • Conduct performance evaluations and provide feedback to team members.
  • Liaise with payroll service providers and software vendors to ensure smooth operation of payroll systems and services.
  • Resolve issues and escalations related to payroll services.
  • CANDIDATE QUALIFICATIONS

    WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION

    All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelors Degree in Accounting, Finance or related field
  • 4+ years previous payroll processing experience
  • Knowledge of payroll processes: garnishments, benefit deductions, taxes, FMLA experience, Work Comp experience, LOA experience,
  • In-depth knowledge of payroll processes, tax regulations, and compliance requirements.
  • Strong analytical and problem-solving skills, with attention to detail and accuracy.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with employees, managers, and external stakeholders.
  • Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.
  • Intermediate knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • COMPENSATION DETAILS

    WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

    We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.

    PHYSICAL REQUIREMENTS

    This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

    CONDITIONS OF EMPLOYMENT

  • Must be authorized to work in the country where the job is based.
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.