IT Specialist - Cape Town, South Africa - Alpha Konnect

Alpha Konnect

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

JOB SUMMARY

Responsibilities & Duties
The responsibility of the IT Specialist will and may change from time to time as decided by Management.

People Responsibility:

Installing and configuring hardware and software components to ensure usability.
Performing preventive and corrective maintenance of the network system and computer infrastructure.
Troubleshooting hardware and software issues.
Repairing or replacing damaged hardware.
Systems upgrade where necessary.
Performing tests and evaluations of new software and hardware.
Providing support to users and being the first point of contact for error reporting.
Conducting periodic backup operations.
Desk Support.
Access Point, Switch and Printer setup, maintenance and monitoring.
Management and maintenance of an effective inventory process.
Network & Server Infrastructure rollout, maintenance, performance monitoring and reporting.
Assisting management with procurement of quotes and liaising with suppliers for prices and to assure accuracy in all specification requirements
Security of infrastructure
Password management
Port security
Blocking of sites
Blocking of Ips

Key Performance Measures:

1. 100% Network time (except during load shedding, ISP downtime and or electrical faults).

Maximum downtime of 2-3 minutes per agent for any headset and or PC related issues.
OS updates on all PC's and Network infrastructure.
Up-to date branch assets register sent to the head of Technicians on the 3rd day of every new month.
Cable ordering on all desks on the sales floor.

Knowledge, Skills, and Abilities

Any networks related qualification.
Troubleshooting.
Knowledge of Windows OS.
Excellent interpersonal skills.
Organized and detailoriented.

Ability to meet business timelines and handle pressure

Working Hours:

Monday to Friday:
You will be required to work from 08:00am - 17:00pm. Plus 2 Saturdays (9am-1pm)

Salary:
R8,000.00 per month

Application Deadline: 2023/09/14

Expected Start Date: 2023/09/15