Telesales Agent - Cape Town, South Africa - Exceed Recruitment and Human Resource Consultants

Exceed Recruitment and Human Resource Consultants

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Reference: 9052 SJ

Consultant:
Sone Johnson

Conduct inbound & outbound sales calls to existing customers and save them from leaving and/or sell them new products and services on top of the existing subscriptions and services they already buy from our client.
Communicate commercially and describe the value of products and services offered.
Build and maintain positive customer relationships by understanding their needs and providing tailored solutions.
Meet and exceed sales targets and key performance indicators (KPIs) while maintaining a high level of customer satisfaction.
Accurately document customer interactions and sales activities in the CRM system.
Stay uptodate on product knowledge, market trends, and sales techniques.
Collaborate with the sales team and management to achieve team goals and objectives.
Handle customer inquiries, resolve issues, and provide exceptional service.
Communicate with customers to understand their requirements and needs
Offer solutions based on clients' needs and capabilities
Keep an updated customer database
Adhere to common KPIs for your work
Update client records

Qualifications:

Fluent in Dutch language (spoken & written at C1/C2 level), native highly preferred.
Previous sales experience is preferred but not mandatory.
Excellent communication and interpersonal skills.
Strong negotiation and persuasion abilities.
Resultsdriven and targetoriented mindset.
Selfmotivated, energetic, and confident.
Ability to work in a fastpaced and dynamic environment.
Ability to approach problems logically.
Patient and friendly personality.
Team player.
Good timemanagement skills.