Client Relationship Executive - Boksburg, South Africa - Ann Swann Personnel (Pty) Ltd

Description

Enhance Customer Connections and Propel Business Success

Ann Swann Personnel (Pty) Ltd is on the lookout for a proactive Customer Relationship Manager to become an integral part of our client's team in the food and industrial supplies sector. This role is ideal for individuals who excel in nurturing customer relationships and possess a solid background in sales strategy.

Key Responsibilities:

Health, Safety & Environment:

• Ensure a safe and healthy workplace in accordance with applicable regulations and standards.
• Identify and address workplace hazards, enforcing safety measures.

Quality & Food Safety:

• Guarantee adherence to food safety laws and internal quality benchmarks.
• Continuously enhance internal processes and operational procedures.

Finance:

• Meet annual sales budget objectives while managing profit margins effectively.
• Optimize pricing strategies, safeguard company resources, and reduce waste.

Customer Relations:

• Track and uphold customer satisfaction metrics.
• Build and maintain relationships to achieve business goals.
• Develop and execute a proactive customer engagement plan.

Sales Management:

• Contribute to the sales strategy in alignment with the broader business objectives.
• Manage distributor partnerships and drive growth initiatives.
• Oversee sales representatives to ensure regional targets are met.
• Coordinate product launches, trade shows, and marketing campaigns.

Ideal Candidate Profile:

• 3-5 years of relevant experience in a sales environment within the food or industrial sector.
• Strong grasp of customer service, sales operations, and account management.
• Skilled in data analysis, reporting, and forecasting.
• Exceptional communication, negotiation, and relationship-building abilities.
• Capable of working independently as well as collaboratively within a cross-functional team.
• Driven by a passion for enhancing business growth and customer satisfaction.

Join our client's team and advance your career as a Customer Relationship Manager in the vibrant food and industrial supplies sector.