Sales Consultant - Pietermaritzburg, South Africa - Tapestry Home Brands

Tapestry Home Brands

Verified Company

Pietermaritzburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

_Are you a self-motivated, goal driven individual who is looking for an opportunity to gain experience in a fast-paced retail environment, where sales maximization means more money and incentives for you If you thrive under pressure and are target driven, we are looking for YOU_

Main Purpose of the Position:

Sales maximization, ensure service excellence, Administration, adhering to company Policies and Procedures, Merchandising and Housekeeping as well as Effective team work and self-management

Key Responsibility Areas:

Sales maximization
Providing excellent customer service at all times
Basic administration
Following company policies and procedures
Assuring that showroom looks presentable at all times
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
Dealing with customer refunds.
Keeping the store tidy and clean, this includes hovering and mopping.
Responsible dealing with customer complaints.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays.

Experience and competencies required:

Matric
Sales qualification advantageous

years' retail sales experience

Computer literate

Attributes:

Must have a systematic work approach
Must have excellent customer communication skills
Must have good telephone etiquette
Attention to detail
Time management
Internal motivation
Must be able to handle conflict
Must be able to work under pressure
Friendly, motivated and calm
Friendly and engaging personality
Comfortable working with members of the public.
Should have a confident manner
Must be helpful and polite
Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock
You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.
Able to work as part of a sales team
Knowledge of inventory techniques