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- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients' specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.)
- Collect deposits and balances
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents
- Reach the revenue and profit targets
- Proven working experience as a Travel Consultant – 5+ years desirable
- Knowledge of Eastern and Southern African Travel desirable
- Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
- Proficiency in English; knowledge of additional languages is an advantage
- Exemplary sales skills and customer oriented approach
- Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.)
- Ability to present, persuade and communicate effectively
- Demonstrable ability to handle crises
- Candidates with personal travel experience will be preferred
- Degree in Hospitality, Travel, Tourism, Business or relevant field
Senior Safari Travel Consultant - Cape Town, South Africa - ABC Worldwide
Description
We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.Responsibilities