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    • Sales Assistants - Johannesburg - Ares Holdings

    Ares Holdings
    Ares Holdings Johannesburg

    1 month ago

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    Contract
    Description

    Job Title: Sales Assistants - Johannesburg

    Summary:

    • We are seeking sales assistants to join our team in Johannesburg. As a sales assistant, you will be responsible for delivering excellent customer service and meeting sales targets.

    Salary: R150,000 - R180,000 per annum

    Responsibilities:

    We are looking for candidates who possess strong communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

    Key Responsibilities:

    • CUSTOMER SERVICE & SALES:
      • Acknowledge every customer within 30 seconds
      • Deliver excellent customer service to every customer
      • Establish your customer's needs and use your technical knowledge to demonstrate benefits to meet those needs
      • Close the sale & secure add on sales
      • Monitor your daily sales against your individual budget every few hours.
    • INVENTORY:
      • Replenish footwear, apparel, and accessories from the storeroom daily
      • Minimising shrinkage by zoning the store, acknowledge customers, and following the store changing room policy
      • Ensure stock entries in the POS systems are accurate
      • Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
      • Process customer orders.
    • DAILY OPERATIONS:
      • Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
      • Assist the manager with open and closing the store.
    • TRAINING:
      • Your training is your responsibility
      • Ensure you are allocated a buddy initially & that you learn from them
      • You must attend quarterly training sessions & complete the assessments
      • Ensure you receive monthly feedback from your manager
      • Set up a monthly meeting with your store manager to discuss your progress through the Hey Dude rookie pack
      • These are essential as they will determine your eligibility for promotions
    • MERCHANDISING:
      • Observe the store & maintain stock presentation in accordance with the store standards
      • Ensure sizes are replenished
      • Assist the team to change the windows/ Mannequin's fortnightly
      • Ensure POS materials are stored in the area to avoid damage.

      Requirements:

      • Grade 12 or Equivalent
      • 1 year of customers services experience minimum
      • Crocs product knowledge advantageous
      • Able to work flexible shifts
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