Support Desk Manager - Cape Town - Progressive IT Resourcing

We are seeking an experienced 24/7 Service Desk Manager to lead a critical, around-the-clock Service Desk operation. · Micrsoft technical expertise. · ...

Department: Support · Employment Type: Full Time · Location: Cape Town · ...

The role of the Application Services Desk Manager encompasses many activities including (but not limited to): Ensuring team productivity and performance is in line with agreed standards. · Ensuring service delivery to the relevant departmental unit through monitoring of applicabl ...

We are looking for an experienced Office Manager to take full ownership of our administrative and day-to-day financial functions in a fast-paced environment. · Full responsibility for all administrative functions · Managing the employee clocking system · ...

The IT Desk-Based Account Manager will be responsible for delivering against the sales plan for the Redsquid business. This includes managing and expanding a portfolio of desk-based accounts, generating new business opportunities, and converting leads into profitable wins. · ...

The IT Desk-Based Account Manager will be responsible for delivering against the sales plan for the Redsquid business. This includes managing and expanding a portfolio of desk-based accounts, generating new business opportunities, and converting leads into profitable wins. · ...

· Overview · The Service Desk Technical Lead is responsible for training, coaching and mentoring of Service Desk analysts. Acts as the Service Desk Technical escalation point and takes the lead during incidents of a complex technical nature. Owner of the Service Desk knowledge b ...

Senior Service Desk Analyst · Acacium Group · Woodstock, Cape Town · Full Time, Permanent Role · R R2000 Stand By Allowance Per month plus exciting benefits · Unlock your potential: · As a Service Desk Analyst, you'll be the friendly face behind our IT support, helping users acro ...

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. · Responsibilities include resolving technically challenging tickets, providing coaching and mentoring to junior engineers, communicating with cu ...

We are seeking a Major Incident Manager to coordinate and manage major incidents, ensuring they are diagnosed and escalated to appropriate quality standards. · Escalation Management: coordinate with Service Desk, Incident Co-coordinators and Service Delivery Managers. · Manage Ma ...

The Major Incident role involves managing major incidents to ensure diagnosis and escalation to appropriate quality standards. The candidate will coordinate with Service Desk, IT support staff, and customers for accurate communications during escalations/major incidents. · ...

Are you a seasoned IT professional with a passion for leadership and customer service? Join our team as an IT Service Desk Team Lead and take charge of delivering exceptional IT support while guiding and mentoring a high-performing service desk team. · Key Responsibilities: · Lea ...

Description · The Service Desk Team Lead plays a critical role in establishing and maturing the Service Management capability within Shared Services. This includes the creation and operationalization of the Service Management layer, ensuring structured triage, end-to-end service ...

Additional Information · Job Number · Job Category · Rooms & Guest Services Operations · Location · Protea Hotel Cape Town Mowbray, Liesbeek Avenue off Liesbeek Parkway, Cape Town, South Africa, South Africa, 7925VIEW ON MAP · Schedule · Full Time · Located Remotely? · N · Positi ...

Description · The Cape Town EDITION | V&A Waterfront · Opening in 2026, The Cape Town EDITION will introduce contemporary luxury lifestyle hospitality to the iconic V&A Waterfront. Located on Quay 7, the hotel will feature 142 guestrooms, including six serviced apartments, and wi ...

· Introduction · Our AVI IT Shared Services Division is the backbone of AVI's operational efficiency. As a proud SAP house, we utilise world-class ERP solutions to streamline operations and ensure seamless integration of technology across our businesses. The team is dedicated to ...

Specialist Recruitment Consultant – Supply Chain, Logistics & Warehousing · Lead a specialist desk delivering top-tier operational talent across key industries · Gardens, Cape Town (in-office) | R35 000 base + uncapped commission · About Our Client · A high-performance recruitmen ...

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients.You will provide exceptional standards of support to customers, across a variety of products, services and platforms. · Answer phone calls from en ...

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients.You will provide exceptional standards of support to customers, across a variety of products, services and platforms. · ...

Our AVI IT Shared Services Division is the backbone of AVI's operational efficiency. As a proud SAP house, we utilise world-class ERP solutions to streamline operations and ensure seamless integration of technology across our businesses. The team is dedicated to maintaining robus ...

Our · AVI IT Shared Services Division · is the backbone of AVI's operational efficiency. As a proud SAP house, we utilise world-class ERP solutions to streamline operations and ensure seamless integration of technology across our businesses. The team is dedicated to maintaining r ...