Contracts Commercial Coordinator - Johannesburg, South Africa - Bidvest Facilities Management
Description
ROLE PURPOSE:
To assist, implement and manage systems to best support maintenance strategies and rendering of efficient service delivery environment to customers.
MAIN OUTPUTS
- Maintain Preventative Maintenance (PM) schedules in accordance to the SLA for all equipment and services
- Create Purchase Requisitions (PR) on correct expense codes and ensure accuracy against the quotation
- Ensure that all orders are processed timeously
- Monitor the execution of work and implement corrective measures on deviations
- Manage all incoming requests and complaints on daily basis, and provide timeous feedback in ensuring customer satisfaction
- Dispatch requests to technical staff and pertinent service providers and followup on action items
- Conduct monthly verification of WIP and report on variances
- Provide weekly/monthly reports on SLAs and backlog
- Planning for placement of employees, contractors and efficient utilization of materials and tools
- Ensure that tasks are conducted efficiently and optimum use of tools and equipment
- Building good Internal and External customer relationships
- Undertake other related duties and assignments as assigned from time to time
QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE
_The Applicant must meet the following requirements:_
- Tertiary Education N
- N6 in Engineering or Project Management or Operations Management
- Secondary Education Matric (Senior Certificate)
- Licenses Valid SA Drivers License
- Experience 2yrs relevant experience in maintenance planning, project management and knowledge of financial management principles.
- Training Maintenance planning, project management skills
- MS Word, MS Excel & MS Outlook (Intermediate skill level)
- SAP Knowledge
- Knowledge of OHS Act & ISO 9001 Quality Management Systems
FUNDAMENTAL COMPETENCIES
- Initiative/Proactivity
- Deadline Driven & Highly Motivated
- Stress Tolerant
- Good Written Communication
- Customer Focus
- Innovative
- Problem Analysis
- Planning/Scheduling/Objective Setting
- Teamwork & Partnering
- Relationship Building
- Interactive Reasoning
- Basic Supervisory Skills
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