Dispatch Manager - City of Johannesburg, Gauteng, South Africa - Resolute Employment Solutions

Resolute Employment Solutions
Resolute Employment Solutions
Verified Company
City of Johannesburg, Gauteng, South Africa

1 month ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description

JOB DESCRIPTION

Job Title**:


Dispatch Manager**
Remuneration:
TBD

Reporting to:


Head of Department

MAIN PURPOSE / OBJECTIVE OF THE POSITION**A Dispatcher Manager is responsible for monitoring the delivery details, ensuring that the orders are being sent out to the customers timeously and efficiently.


QUALIFICATIONS

Minimum

  • Matric
  • Logistics/Warehousing certification (Advantageous)
  • Previous Dispatch experience

Duties and Responsibilities:


  • Coordinate and monitor supply chain operations
  • Load planning and booking, ensuring minimum target revenue is met
  • Service and Maintenance planning
  • Plan and manage operations of fleet, ensuring minimum target revenue is met on every vehicle
  • Coordinate and monitor supply chain operations
  • Manage and plan services and vehicle maintenance
  • Assess claims, queries, vehicle inspections and handovers
  • Ensure trucks are on schedule and booking times are met
  • Vehicle Tracking and monitoring
  • Plan and schedule collections and deliveries
  • Compiling of customer reports
  • Delays and TaT
  • Issuing diesel effectively
  • Ensuring effective use of truck and driver 2 New Way Cartage July May 2019 Operations Controller
  • Vehicle Tracking
  • Plan and schedule collections and deliveries
  • Plan and schedule vehicle and machine maintenance
  • Responsible for Services and Stores. Directly overseeing staff members.
  • Maintain regular service interval on trucks, ensuring loss prevention on the repair cost, mínimal downtime, and warranty
  • Ensure subordinates are trained and comply with procedures
  • Staff performance analysis, ensuring loss prevention
  • Preparation of employee attendance records and communication thereof
  • Development and supervision of departmental procedures

Soft Skills

  • Excellent communication skills to collaborate with others under any type of conditions
  • Excellent clerical and organizational skills to keep track of schedules, routes and personnel
  • Knowledge of computers for scheduling and other dispatching duties
  • Ability to multitask with different, and sometimes conflicting, events happening at the same time
  • Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
  • Ability to relay information in a fastpaced environment
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