Technical Support Specialist - Rustenburg - beBee Professionals

    beBee Professionals
    beBee Professionals Rustenburg

    1 month ago

    Default job background
    Freelance Customer Service / Support
    Description
    Job Summary

    We are seeking a highly skilled Technical Support Specialist to provide exceptional technical support to our customers. The successful candidate will be responsible for troubleshooting and resolving technical issues, as well as providing assistance with product installation and configuration.

    Key Responsibilities
    • Provide technical support to customers via phone, email, and chat
    • Troubleshoot and resolve technical issues in a timely and efficient manner
    • Assist with product installation and configuration
    • Collaborate with internal teams to resolve complex technical issues

    Requirements
    • Bachelor's degree in Computer Science or a related field
    • At least two years of experience in a technical support role
    • Excellent problem-solving and communication skills
    • Ability to work independently and as part of a team
    • Knowledge of Windows and Linux operating systems
    • Experience with network and server administration
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