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    • 3 Days Left Chief Operating Officer - Pretoria - The Legends Agency

    The Legends Agency
    The Legends Agency Pretoria

    4 weeks ago

    Default job background
    Description

    Job Title: Chief Operating Officer

    Location: Johannesburg

    Annual Salary: Up to R 1,800,000 negotiable

    The Chief Operating Officer (COO) plays a crucial role in overseeing the day-to-day operations and ensuring the efficient functioning of the organisation. As COO, you will be part of and work closely with the executive team to develop and implement strategies and processes aligned with the overall goals and objectives.

    Main Responsibilities:

    • Oversee inter alia the following functions: Delivery; Risk management; PMO; Finance and Human Resources of the Business.
    • Implement business strategies and ensure operational efficiency.
    • Ensure soundness for all functions reporting to you, optimise processes, manage resources, continuous improvement, governance, and mitigate risks.

    Key Performance Indicators:

    1. Develop and implement operational strategies that align with the Company's mission and business objectives.
    2. Oversee daily operations of the company, ensuring efficiency and effectiveness in all processes.
    3. Identify and address operational challenges, ensuring sustainable and scalable business operations.
    4. Process optimisation: Identify areas for improvement and streamline operational processes to enhance efficiency and productivity.
    5. Lead and mentor a high-performing operations team, fostering a culture of excellence and continuous improvement.
    6. Collaborate with the executive team to set and achieve company goals and objectives.
    7. Ensure all operational processes are efficient, effective, and compliant with industry standards and regulations.
    8. Oversight resource allocation, including financial, human, and technological resources to support business operations effectively and relevant policies.
    9. Ensure compliance with all regulatory requirements and industry standards.
    10. Develop and implement risk management strategies to mitigate operational risks.
    11. Implement KPIs and metrics to monitor operational performance and make data-driven decisions to improve efficiency.
    12. Foster collaboration between departments to promote seamless workflow and effective communication.

    Requirements:

    • Leadership skills: Demonstrate ability to lead and motivate teams with a focus on driving operational excellence, inspiring and guiding teams towards operational success.
    • Strategic vision: Ability to develop and execute operational strategies in alignment with our long-term vision.
    • Financial acumen: Solid financial analysis skills to assess the impact of operational decisions on profitability.
    • Regulatory Knowledge: Familiarity with industry regulations and compliance requirements affecting the banking and fintech industry.
    • Communication skills: Excellent communication and interpersonal skills to collaborate effectively with stakeholders at all levels.
    • Change management: Experience in leading and managing organisational change and transformation initiatives.
    • Decision-making: Making well-informed decisions and handling complex situations effectively.
    • Adaptability: Demonstrated ability to adapt to changing market conditions and operational challenges.
    • Collaboration: Working collaboratively with Heads Of Department and achieving company goals.
    • Problem solving: Analytical and creative problem-solving skills to address operational issues.
    • Emotional intelligence: Understanding and managing emotions in interacting with others.
    • Negotiation: Strong negotiation skills in dealing with partners.

    Qualifications and experience:

    • Bachelors degree in Business Administration, Finance or related field. An MBA or advanced degree is an advantage.
    • At least 10 years in a leadership position, 2-3 of these preferably in a COO or related role in operations management, preferably within the Fintech, payments/card/transactional industry.
    • Fintech, including payments and card experience: Strong understanding of the Fintech/payments/card/transactional, banking sector, and its products, services, and operational challenges.
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