Client Service Administrator - Cape Town, South Africa - Greys Personnel

    Greys Personnel
    Greys Personnel Cape Town, South Africa

    4 weeks ago

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    Description

    Duties:
    Providing a high standard of client service.
    Resolving customer queries and requests from incoming calls and email correspondence.
    Fax and email accounts to clients on request.
    General administrative and ad-hoc tasks.
    Excellent knowledge of Excel and report writing ability essential.


    Requirements & Competencies:
    Grade 12.
    Previous experience in a client services environment in utilities will be an advantage.
    Knowledge of customer service principles & practices.

    • Microsoft OS office literate
    Excellent problem-solving skills and able to perform under pressure.
    Excellent client service.
    Excellent business writing skills and telephone manner.
    Fully Bilingual (Afrikaans and English).
    Deadline and goal orientated.
    Passion for service delivery.