Administrator (Finance) - Johannesburg, South Africa - National Risk Managers (Pty) Ltd
Description
A Medical Insurance Company based in Benoni, Gauteng is looking for a Administrator (Finance) who will be responsible for accurate monthly statements and resolve billing discrepancies while maintaining an outstanding relationship with the various stakeholders.
Key Performance Areas
- Administration and maintenance of Client data
- Investigate and resolve payment discrepancies
- Action Credit Notes
- Issue Client Statements and Transactional reports
- Reconciliation of invoices vs payments
Key Tasks
Administration and maintenance of Client data
- Manipulate client data received to align with system requirements
- Maintain accurate data and administer that necessary checks are in place
- Identify outstanding data and report missing information to necessary team member for escalation
- Follow up on missing information
- Adhere to system deadlines
- Work closely with the dedicated group schemes administrator assigned to the client
Investigate and Resolve Payment Discrepancies
- Identify discrepancies in payment cycle of client
- Assist in collection of arrears to be resolved monthly
- As requested, compile a detailed reconciliation that illustrates the client's payment standing
- Identify and report any trends observed
Action Credit Notes
- Identify discrepancies in payment of clients
- Prepare and provide information on where the shortfall in payment originates
- Escalate to assigned Employer Support Agent to investigate
- Provide information that Employer Support agent to escalate to Management to authorise the Credit Note
- Once written approval received action the credit notes on the system
- Check that the credit note is pulled through to SAGE
Maintain and issue client statements.
- Issue transactional reports that illustrate the client's payment standing as requested
- Debit and credit notes to be actioned.
- Statements to be accurate and reflect all received change requests
Essential Qualifications
- Matric
- Accounting Certificate
Desirable Qualifications
- BCOM in Accounting
Essential Experience (Have-to-Have)
- 2 years' experience in billing / accounting or similar environment
Desirable Experience
- Exposure to SAGE or similar accounting packages
Knowledge and Skills
- Outstanding time management skills
- Exceptional listening skills
- Exceptional problem solving skills
- Exemplary negotiation skills
- Intermediate Excel knowledge
- Strong command of the English language (Written and Verbal)
Attributes
- High level of Integrity
- Ability to liaise with a wide range of personalities
- Instigate as well as embrace change
- Always remain professional
- Responsible
- Very high attention to detail
- Ability to work independently as well as in a team
- Ability to prioritize work
- Thrive under pressure
- Selfmotivated
- For more information please contact:
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