Assistant Frontshop Manager - Table View, South Africa - Shoprite Group

Shoprite Group

Verified Company

Table View, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Purpose of the Job:

To assist with the management of a Medirite Plus Pharmacy.

Duties will include to maximize sustainable branch sales by:

Managing, supporting and monitoring the effective sales of all unscheduled product lines including specialized health and beauty ranges (Skincare, Cosmetics,Vitamins, Personal Care) and managing the stock room.
Minimizing shrinkage and wastage.
Maintain replenishment process throughout the day to ensure excellent on shelf availability for customers.
Maintain standards of shop floor presentation and on shelf pricing.
Executing all pricing and product promotions.
Meeting and exceeding customer expectations.
Meeting monthly targets (sales/profit).
People Management.

Job Objectives:

1. Sales maximization

Implement and monitor Regional Retail Manager' sales requirements.
Consistently maximize branch gross profit through effective management of key gross profit drivers.
Maintain stock holding days and stock ordering within required parameters.
Maintain 100% consistency and adherence to stock price changes.
Take corrective action to address substandard sales staff performance.

2. Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)

Identify all wastage as per weekly wastage report and implement corrective steps to minimize wastage.
Ensure appropriate measure are implemented to minimize shrinkage for all known high shrinkage items and other items identified as per stock take counting reports.

3. Branch sales reporting

Provide timely and accurate reporting to the Regional Retail Manager.
Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these.

4. Effective merchandising and stock availability assurance

Branch is merchandised according to company layouts and standards.
Promotional displays are erected and placed as per buyers', suppliers and company requirements.
In consultation with Regional Retail Manager, proactively plan, monitor and maintain consistent stock range availability and movement according to demand and making alternative arrangements for stock shortages, e.g. interbranch transfers (IBTs).

5. Meeting customer expectations

Maximize customer loyalty by creating a consumerfriendly environment through effective people and process utilization.

6. People Management

Lead, motivate, coach and enable direct reports to meet profitability and customer service standards.
Train and develop direct reports according to the core competencies of their roles and ensure coordination of training and the delivery thereof is done in a professional manner.
Correctly manage and respond to all disciplinary issues and grievances, when required, in a timely manner.

7. Housekeeping, health and safety and compliance assurance

Comply with hygiene and housekeeping standards at all times.
Consistently adhere to audit and required legislative standards and statutory requirements.

Qualifications:

Essential

Experience:

Essential

Desirable

Knowledge and Skills:

Excellent communication and interpersonal skills
Sound numeracy and retail sales skills
Bilingual, preferably fluent in Afrikaans and English
Competent in supervising others and leading others, as well as in administrative tasks.
Excellent customer service skills
Knowledgeable on payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers)
Knowledge of supply chain and merchandising standards and principles
Knowledgeable of regulatory requirements of various Money Market Transactions
Sound knowledge of safety regulations and hygiene standards
Branchspecific retail systems (e.g. ShopPos; OBS)
Handling of payments (processes and procedures)

Desirable