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  • Technical Support - Cape Town - Datafin Recruitment

    Datafin Recruitment
    Datafin Recruitment Cape Town

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Job Description

    Techincal Support Specialist (German)

    A Germany-based company focused on innovation-driven growth is seeking a skilled and enthusiastic Technical Support Specialist fluent in German to join their team in Cape Town.

    Key Responsibilities:

    • Providing technical support to customers via ticketing systems
    • Collaborating with the team to resolve complex technical issues
    • Developing creative solutions to meet customer needs
    • Adapting to a changing environment and prioritizing tasks accordingly

    Requirements:

    • Bachelor's degree in IT or related technical field
    • 2-3 years of experience in a support role, preferably with a technical focus
    • Basic knowledge of SQL, HTML, CSS, and JavaScript
    • Familiarity with popular shop systems such as Magento, Shopware, and Shopify
    • Fluency in German (Spanish also accepted)

    Attributes:

    • Good problem-solving skills
    • Customer-focused attitude
    • Technical mindset
    • Ability to work independently and proactively
    • Strong communication skills in English and either Spanish or German

    About Our Company

    We are an innovation-driven company based in Germany with operations in Cape Town. We value creativity, teamwork, and customer satisfaction.


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