Call Centre Supervisor - Johannesburg - The Recruiters

Contact Centre Supervisor

2 weeks ago

Job Description · The Supervisor is responsible for overseeing the daily operations of the team, ensuring adherence to corporate service standards. This includes a maximum 5% lost call rate (seasonal) and motivating staff to maximize sales opportunities, exceeding revenue targets ...

Contact Centre Supervisor

2 weeks ago

Our international client within the travel, tourism, and hospitality industry seeks an experienced Contact Centre Supervisor to oversee a team of 49 staff. The role is based in the Woodmead area. · Key Qualifications and Experience: · At least one year of experience in a Team Lea ...

Shift Supervisor: Monitoring Control Centre

1 week ago

Job Title: Shift Supervisor · We are seeking a skilled and experienced Shift Supervisor to join our Monitoring Control Centre team. The successful candidate will be responsible for the daily management of their allocated shift, overseeing a diverse team to optimize departmental s ...

Contact Centre Supervisor

2 weeks ago

Job Title: Team Leader · We are seeking an experienced Team Leader to join our team at {company}. The successful candidate will have a proven track record in leading teams and driving sales excellence. · Salary: $60,000 - $80,000 per annum · About the Role · This is a challenging ...

Call Centre Supervisor Midrand

1 week ago

Call Centre Supervisor Role · This position involves leading a team in the Call Centre to deliver exceptional services support to customers and sales teams. · Duties & Responsibilities · Sourcing, developing and supporting skilled Call Centre Agents to provide high-quality custom ...

Team Leader: Customer Service

3 days ago

Job Description · About the Role: · We are seeking an experienced Team Leader/Supervisor to join our team. The successful candidate will have a minimum of 2 years' experience in a Bank Call Centre, as well as a relevant tertiary qualification with a leadership component. · Key Re ...

Contact Center Manager

2 hours ago

Are you a dynamic leader with a proven track record of managing a 24-hour contact centre in a fast-paced fintech environment? Do you thrive on delivering customer service excellence while ensuring operational efficiency? If yes, we want you to join our team as our National Call C ...

PAM 420266

1 week ago

Job Title: Sales Team Leader · We are seeking a highly experienced sales professional to lead our call centre team in driving revenue growth and achieving performance targets. · About the Role · The successful candidate will be responsible for managing and overseeing the sales te ...

Sales & Service Contact Centre Manager

1 day ago

Job Description · A career in the automotive (tyre) industry awaits. · We are seeking a highly experienced professional to join our team. A matric certificate is required, and a tertiary diploma or degree with a focus on operations or general management would be advantageous. · K ...

Team Lead: Home Claims Nightshift

1 week ago

Team Lead: Home Claims Nightshift · To manage, coach and guide a team to achieve operational results. Ensure individual contributors meet targets by reviewing performance and providing coaching. · Key Responsibilities: · Operations Management: Supervise a team within the Contact ...

teaching experience supervisor- early childhood development

1 day ago

Job Title: Teaching Experience Supervisor · At the Independent Institute of Education, Rosebank College, we are a part of the ADvTECH Group, Africa's leading private education provider. · We have grown from our humble beginning in 1909 to a student population of over 28,000 stude ...

Supervisor Store Johannesburg

1 week ago

Job Title: Supervisor - Cresta Retail Store · Our client, a leading company in South African Roadside Assistance Services, is currently recruiting for a Supervisor based in Johannesburg. · The role of the Supervisor involves managing service and general administration within the ...

Training Manager

1 week ago

ROLE SUMMARY · The Training Manager is responsible for developing and overseeing training programs across the business. This role ensures the alignment of learning initiatives with business objectives, driving a culture of continuous learning and employee development. Key duties ...

Clinic Supervisor

1 week ago

Job Title: Clinic Supervisor · Location: Alberton, South Africa · Contract Type: Permanent · Business Unit: Alberton Distribution Centre · Remuneration: R 569,942.00 per annum · Equal Employment Opportunity: Yes · Job Summary: · The South African National Blood Service is seeking ...

Supervisor – Customer Value Maximization

1 week ago

Supervisor – Customer Value Maximization · Job Summary: We are seeking a skilled Supervisor to lead our Acquisitions Contact Centre and drive sales growth through upselling techniques and value-added products. · About the Role · This is an exciting opportunity for a results-drive ...

Debt Collection Outbound Team Leader

2 days ago

Job Details · Key Aspects of the Role: · Job Overview · The ideal candidate will lead and develop a team of Outbound Debt Collection Agents by driving daily and monthly production to achieve set targets and service level agreements (SLAs). They will also provide accurate daily re ...

Installation Services Supervisor

1 week ago

Job Title: Supervisor · The Installation Support department at our head office in Johannesburg is seeking a qualified Supervisor to manage staff, handle customer escalations, identify opportunities, and set targets. · Key Responsibilities: · Customer Service Management: Manage te ...

Quality Assurance Coach

1 week ago

Job Description · We are seeking a Quality Assurance Coach/Assessor to join our Customer Experience Caredesk Department at Head Office in Johannesburg. · This role is responsible for ensuring that agents adhere to quality standards and procedures, monitoring and evaluating perfor ...

Quality Assurance Coach

1 week ago

Quality Assurance Coach (Product Support) · Job Summary: We are seeking a Quality Assurance Coach to join our Customer Service Product Support Department in Johannesburg. The successful candidate will be responsible for ensuring that agents adhere to quality standards and procedu ...

Technical Learning and Development Trainer

1 week ago

Technical Learning and Development Trainer · Job Category: Training and Development · Location: Randburg · Contract Type: Permanent · Remuneration: Market Related · About the Role · The Technical Learning and Development Trainer will ensure that all technicians are fully trained ...