General Manager: Restaurant - Johannesburg, South Africa - Famous Brands
Description
Main Outputs and Responsibilities for This Position
- Set operating goals and objectives and execute on the plan
- Effective staff recruitment and induction
- Train and coach staff
- Prepare and implement standard operating procedures for the restaurant in line with company policies and procedures
- Manage staff performance in accordance with established standards and procedures
- Ensure staff know how and adherence to established codes of practice
- Organize and monitor staff schedules and associated costs
- Maintain employee records in line with company policies and procedures
- Coordinate restaurant operations during each shift
- Adherence to health, safety and hygiene standards in kitchen and restaurant
- Keep records of health and safety practices
- Ensure compliance with restaurant security procedures
- Ensure alcohol regulations are adhered to
- Interact with customers and drive repeat business
- Oversee quality and preparation of food and beverage items
- Ensure adherence to set recipes
- Ensure quality of food and beverage presentation
- Manage profitability of restaurant exceeding targets
- Interact with customers to ensure all inquiries and complaints are handled promptly
- Manage food and beverage costs
- Effective and accurate ordering, receiving and receipting of restaurant consumables
- Ensure cash management procedures are completed accurately and timeously
- Achieve financial targets
- Analyze budget variances and take corrective actions
- Establish and implement financial controls
- Effective cost management in line with restaurant approved budgets
- Meet and exceed restaurant sales and revenue
- Develop and drive local store marketing activities
- Maintain business records
- Prepare and analyze management reports
- Determine and execute operating improvements
- Monthly financial commentary for management pack
- Negotiate and maintain purchase prices
- Schedule food and beverage deliveries
- Check quality of deliveries and documentation
- Ensure correct storage of supplies
- Arrange for maintenance and repairs of equipment and services
- Identify and evaluate competitors
- Keep current with trends in the restaurant industry
Formal Education
- Tertiary qualification preferred, Minimum 5 years' experience in food and beverage management
Experience
- Experience in managing all aspects of a profitable restaurant and a diverse team
- Experience in staff management and development
- Knowledge of basic accounting principles and practices
- Proven track record in managing profitability of restaurants
- Track record of managing inventory and cost control
- Indepth working knowledge of alcoholic and nonalcoholic beverages
- Indepth working knowledge of food preparation and presentation
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