- Oversee hotel operations, implementing policies and procedures in line with company guidelines.
- Maintain full compliance with hotel operating controls, SOPs, and service standards.
- Lead key property issues, including capital projects, customer service, and refurbishment.
- Conduct daily briefings and monthly staff meetings to ensure effective communication.
- Handle complaints and oversee service recovery procedures.
- Collaborate with the finance team on budgeting, marketing, and sales planning.
- Manage on-going profitability, meeting and exceeding revenue and guest satisfaction targets.
- Deliver hotel budget goals and set strategic objectives for the property.
- Closely monitor business reports and make informed decisions.
- Ensure accurate monthly financial outlooks for Rooms, Food & Beverage, Admin & General.
- Maximize room yield through innovative sales practices and yield management.
- Prepare monthly financial reporting for owners and stakeholders.
- Act as a decision maker in hiring key staff, working closely with senior management.
- Achieve good communication and interpret management decisions, policies, and attitudes.
- Instil a culture of learning and assist in creating a positive work environment for staff and customers.
- Coordinate with department heads for activity execution.
- Oversee and manage all departments, working closely with department heads.
- Handle corporate client relationships and participate in new client acquisition.
- Ensure statutory compliances, Occupational Health & Safety, fire regulations, and other legal requirements.
- Chair and facilitate EE actions, demonstrate well-rounded knowledge of Industrial relations.
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Manager Hotels Hazyview
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General Manager
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Bright Search Recruitment (Pty) Ltd GraskopHotel General Manager · Key Responsibilities: · Ensure exceptional guest satisfaction and manage all aspects of the guest experience. · Oversee operational departments and ensure adherence to quality standards. · Implement hotel policies, procedures, and service standards in coll ...
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Food & Beverage Manager
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Ananzi GraskopFood & Beverage Manager · Luxury 4-star Hotel in Graskop, Mpumalanga. · A highly reputable luxury game lodge and hotel group. · Important Note: The company's retirement age is 60 years old. · Key Responsibilities: · At least 3-5 years of experience managing a fully operational fo ...
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Food and Beverage Manager
12 hours ago
Bright Search Recruitment (Pty) Ltd GraskopJob Description: Food and Beverage Manager · Key Responsibilities: · Operations Management: Oversee food and beverage operations across hotels, restaurants, bars, room service, and event catering. · Team Leadership: Lead, train, and motivate a team to deliver exceptional service. ...
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Food And Beverage Manager
17 hours ago
Ananzi GraskopFood And Beverage Manager · Key Responsibilities: · - Staff Management (Training, Performance & Appraisals, Client Service, Policies & Procedures, SOPs) · - Development & Implementation of Food & Beverage Procedures · - Achieving Targets · - Equipment and Stock Control · - Design ...
General Manager – Hotel - Graskop - Bright Search Recruitment (Pty) Ltd

Description
Hotel Operations Manager
Responsible for delivering exceptional guest experiences and ensuring operational quality standards across all departments.
Key Responsibilities:
Financial Management:
Staff Management:
Additional Responsibilities:
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Manager Hotels Hazyview
Select Recruitment- Hazyview
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General Manager
Bright Search Recruitment (Pty) Ltd- Graskop
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Food & Beverage Manager
Ananzi- Graskop
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Food and Beverage Manager
Bright Search Recruitment (Pty) Ltd- Graskop
-
Food And Beverage Manager
Ananzi- Graskop