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    • Ops Specialist: Systems Engineer - Centurion - BCXP

    BCXP
    BCXP Centurion

    1 month ago

    Default job background
    Description
    Proven technical support specialist sought to manage and support customer environments, providing general, 2nd and 3rd level technical support and ensuring company assets are tracked and maintained responsibly. Key responsibilities include performing root cause analysis, troubleshooting, and taking ownership of incidents and service requests. Excellent communication and problem-solving skills are essential, as well as a strong understanding of Microsoft products and ITIL principles. A degree or national diploma in Information Technology or equivalent experience is required, along with relevant certifications such as ITIL, MCP, or VCP-Cloud. The ideal candidate will have a strong track record of delivering results, meeting customer expectations, and promoting a culture of innovation and excellence. The role requires a willingness to travel, work shifts, and hold a driver's license with a reliable vehicle. BCX is an equal opportunity employer seeking to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.
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