Product Manager - Cape Town, South Africa - Yoco
Description
Who we are
Yoco was founded in 2015, and now processes over US$2 billion annually. We're the payments provider for over self-employed, and opening commerce for all. We're breaking down barriers and unlocking economic opportunities that enable people to thrive.
We have over 350 team members globally, operating across international markets, all with a bias for boldness, and a passion for simple, progressive solutions.
Our mission of making society more equal takes a variety of people, with different backgrounds and points of view, so we can keep building solutions that work for and include everyone.
Growing means we're enabling more self-employed people and businesses to thrive every day. It also means that ambitious problem-solvers with big ideas are challenged, stimulated and will thrive at Yoco.
We don't stop pushing, we break things to rebuild, we challenge ourselves and each other. We're constantly evolving — and we're doing it fast.
Grow With Us.
About the Commercial Team
The Commercial Department at Yoco is the acquisition and revenue engine of Yoco, our team works at the intersection of where Yoco's technology meets the real world.
The role will report to the Head of Marketing Operations.
About the role
As the Platform (Website & Martech) Lead you will oversee our website, e-commerce platforms, and Martech strategy.
You will work closely with the Content Lead and CRO Specialist to build strategies and tactics to increase, improve conversion rates, enhance customer satisfaction and ultimately deliver an industry-leading digital experience for existing and prospective Yoco customers.
What you will be doing
- Develop strategies to optimize the performance of Yoco's website, and ecommerce platforms resulting in an increase in conversion and sales.
- Identify and implement the best technology solutions to facilitate Yoco's commercial growth strategy.
- Design and execute on roadmaps associated with platform strategies and business needs
- Identify and execute AB tests and experiments to improve KPIs, revenue, and overall customer experience.
- Monitor web analytics and internal data sources
- Collaborate with teams across the business and manage 3rd party agencies and suppliers
- Be responsible for the daytoday running, managing and optimising of the Yoco website and ecommerce platform
- Work closely with the Content Lead to combine technical, operational and creative skills to deliver the best possible customer experience
About you
- 5+ years of experience in website, ecommerce management and Martech
- Strong technical knowledge
- Strong analytical skills and the ability to use data to make informed decisions
- Excellent communication and interpersonal skills
- Strong project management skills with the ability to manage multiple projects simultaneously
- Knowledge of ecommerce management and Martech best practices and trends
- Understanding of web analytics tools such as Google Analytics
The People We're Looking For
We're looking for people who want to grow and as Yoco grows we hope they stay with us, long term
Building things that make society more equal is a daunting task. And it's not for everyone. We never stop pushing, we break things to rebuild, we challenge ourselves and teammates. We start over, we constantly evolve — and we do it fast. We know that it's just the right kind of meaningful madness for our kind of visionary human.
So, who are you? You're someone who resonates with our mission, but also our values, when it comes to how we work.
At Yoco, we love to laugh, cherish each other's quirks, and be authentic.
Find out more about who we are here.
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