Cloud Practitioner - Johannesburg - SavageOne Pty Ltd

    SavageOne Pty Ltd
    SavageOne Pty Ltd Johannesburg

    1 week ago

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    Description

    About the Cloud Practitioner (PMP Certification) Role

    This position requires a Cloud Practitioner with PMP Certification to lead the implementation and maintenance of Salesforce Communications Cloud (or Vlocity) and Service Cloud solutions.

    Certification and Experience Requirements

    • PMP Certification: A minimum of 5 years of experience in project management, with at least 2 years dedicated to cloud-based solutions.

    Key Responsibilities

    • Implement and maintain Salesforce Communications Cloud (or Vlocity) and Service Cloud solutions for multiple business units and contact centers.
    • Collaborate with stakeholders to ensure system meets needs of contact center and other departments.
    • Lead a team of professionals, providing guidance and expertise in cloud solutions.
    • Ensure team has necessary certifications and training to effectively support Salesforce solutions.

    Essential Skills

    • Strong project management skills, proven by PMP Certification.
    • In-depth knowledge of Salesforce Communications Cloud and Service Cloud.
    • Leadership skills to manage and guide a team.
    • Excellent communication skills to interact with various stakeholders.

    Application Process

    • Submit a detailed resume highlighting relevant experience and certifications.
    • Include list of key personnel with their qualifications and roles within the team.
    • Provide examples of past projects demonstrating experience with Salesforce implementations and maintenance.


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