Debtors Clerk - CapeTown - The Legends Agency

Description

Debtors Clerk

As a key member of our team at The Legends Agency, you will be responsible for managing the debtors' accounts and ensuring timely payments from clients.

The ideal candidate will have excellent communication skills, attention to detail, and the ability to work well under pressure.

Key Responsibilities:

• Create and update client records as needed.
• Collections: Collect outstanding amounts on due and overdue accounts in a professional and courteous manner.
• Credit Control: Manage debtors' accounts, suspend or release accounts as necessary, and flag problematic accounts for the Financial Controller's review.
• Liaise with customers and the sales department regarding payments and resolve any issues that may arise.
• Reminders: Send timely reminders to customers with outstanding balances.
• Legal Action: Prepare files for attorneys to pursue collections on overdue accounts, subject to approval by the Financial Controller.
• Account Reconciliation: Resolve any disputes or discrepancies in customer accounts.
• Reporting: Provide weekly and monthly reports on the debtors' book based on ageing.
• Customer Service: Respond to customer requests for invoices, proof of delivery, and credit notes.
• Filing and Administration: Maintain accurate and up-to-date filing systems for invoices, PODs, and credit notes.
• Communication: Print and email monthly customer statements.
• Support Functions: Assist the Financial Controller and Office Manager with ad-hoc tasks, such as audits, stocktakes, and ISO compliance.
• Financial Package: Utilize Business Central to manage financial transactions and reporting.

Requirements:

• High school diploma or equivalent required.
• Previous experience in a similar role would be advantageous.
• Excellent communication and interpersonal skills.
• Ability to work accurately and efficiently under pressure.
• Basic computer literacy and proficiency in MS Office.
• Knowledge of accounting principles and procedures desirable.