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IT Support Engineer
Found in: Talent ZA C2 - 6 days ago
Hello Group Recruitment Sandton, South AfricaWe are looking for an IT Support Professional who can support our diverse family with all IT support-related functions at our company, based in Centurion. · We seek someone with the required skillset and fun-loving demeanour to fit into our upbeat and people centric environment. ...
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Field Support Engineer
Found in: Executive Placements ZA C2 - 4 days ago
IOCO Sandton, South AfricaYearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. · We are seeking a Field Support Engineer to join our team and provide on-site technical support and assistance to clients or customers. As a Field Support Engineer, you'll play a ...
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Field Support Engineer
Found in: Executive Placements ZA C2 - 1 day ago
IOCO Sandton, South AfricaYearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a Field Support Engineer to join our team. As a Field Support Engineer, you'll be responsible for resolving complex technical issues and ensuring that our customers ...
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Network Security Support Engineer
Found in: Trabajos Diarios ZA C2 - 5 days ago
KLB Recruitment Sandton, South Africa PermanentSeeking inspired Network Security Support Engineers to join a highly motivated and energetic team of security specialists. · The range of security technologies used by customers typically includes next generation firewalls, VPN, SDWAN, threat prevention, secure web gateways, CAS ...
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Intermediate BI Support Engineer
Found in: Talent ZA C2 - 5 days ago
Dimension Data Sandton, South AfricaFunctieomschrijving · Are you looking for a way to make a difference in your career and that of your team? Do you want to work in an environment where people care about their careers, and where they take time out to help you with your development? We believe we're looking at the ...
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Network Security Support Engineer
Found in: Talent ZA 2A C2 - 4 days ago
KLB Recruitment Sandton, South Africa PermanentSeeking inspired Network Security Support Engineers to join a highly motivated and energetic team of security specialists. The range of security technologies used by customers typically includes next generation firewalls, VPN, SDWAN, threat prevention, secure web gateways, CASB, ...
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Tier 1 IT Support Engineer
Found in: Talent ZA C2 - 6 days ago
Pragma Sandton, South AfricaAt Pragma we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy.We encourage people with disabilities and from ...
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Field Service Engineer – Mobility Support
Found in: Talent ZA 2A C2 - 3 days ago
IOCO Sandton, South AfricaReady to Escape the Mundane? Join iOCO Infrastructure Services for a Journey Beyond Work. We are seeking a skilled and customer-focused Field Service Engineer to join our team with a specialization in Mobility Support. The successful candidate will play a crucial role in providin ...
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SD-WAN Network Support Engineer
Found in: Talent ZA C2 - 5 days ago
Dimension Data Sandton, South AfricaFunctieomschrijving · You will be responsible for the second level network support related matters for our client's networks and will also assist with security related incidents should this be required. While the role is defined as support there is a strong intent to be proactive ...
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SD-WAN Security Support Engineer
Found in: Talent ZA C2 - 5 days ago
Dimension Data Sandton, South AfricaFunctieomschrijving · You will be responsible for the second level security related matters for our client's networks and will also assist with network related incidents should this be required. While the role is defined as support there is a strong intent to be proactive in this ...
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Field Service Engineer – Mobility Support
Found in: Talent ZA 2A C2 - 4 days ago
IOCO Sandton, South AfricaReady to Escape the Mundane? Join iOCO Infrastructure Services for a Journey Beyond Work. We are seeking a skilled and customer-focused Field Service Engineer to join our team with a specialization in Mobility Support. The successful candidate will play a crucial role in providin ...
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Engineering Manager
Found in: Executive Placements ZA C2 - 4 days ago
IOCO Sandton, South AfricaWe are seeking an experienced and dynamic Engineering Manager to lead our talented team of engineers. As an Engineering Manager, you will be responsible for driving technical excellence, fostering collaboration, and delivering innovative solutions that meet business objectives. · ...
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Process Engineer L2
Found in: Executive Placements ZA C2 - 2 days ago
HR Genie Sandton, South AfricaOur Client a Global Tech firm is seeking a Process Engineer L2 to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment. · The role of Business Process Analyst is to devise and design business process requir ...
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Plant Equipment
Found in: Executive Placements ZA C2 - 4 days ago
TalentCru Sandton, South AfricaTo independently assess and provide expect advise on the estimated new replacement cost, open market, forced sale and other values of physical assets (plant, equipment and machinery) in order to ensure that physical assets, including those considered for and / or taken for collat ...
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Lead Automation Tester
Found in: Executive Placements ZA C2 - 3 days ago
IOCO Sandton, South AfricaWe are seeking a highly experienced Lead Automation Tester to join our team in Sandton, Johannesburg. This is a hybrid role, offering a mix of remote and onsite work. The successful candidate will take a leadership role in shaping the automation testing landscape, leveraging over ...
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Software Developer L2
Found in: Executive Placements ZA C2 - 7 hours ago
HR Genie Sandton, South AfricaOur Client a Global Tech firm is seeking a Software Developer L2 to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment. · To work within Development, Support, and Maintenance. High-performance area in the ...
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Integration Developer
Found in: Executive Placements ZA C2 - 4 days ago
Datonomy Solutions Sandton, South AfricaJob Purpose · To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers · Job Responsibilities · Produce working quality software that meets the design · Develop critical and complex technical components i ...
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Senior Data Engineer X5
Found in: Executive Placements ZA C2 - 3 days ago
HR Genie Sandton, South AfricaOur Client a Global Tech firm is seeking a 5 Senior Data Engineers to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment. · The Data Engineer skill is required to enable the data lifecycle within EDS, nam ...
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Lead Estimator
Found in: Executive Placements ZA C2 - 4 days ago
Isilumko Staffing (JHB) Sandton, South Africa ContractA leading company in the chemical and energy industry is seeking a Lead Estimator for their Gas Projects. In this role, you'll be responsible for compiling reliable cost estimates on capital projects, identifying system enhancements, performing quality control on estimates, and l ...
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C# Developer
Found in: Executive Placements ZA C2 - 3 days ago
IOCO Sandton, South AfricaAre you an experienced C# Developer looking for a new challenge? We're seeking a skilled individual to join our team and take responsibility for all aspects of software development, from planning and design to coding, deployment, and operational support. · What you'll do: · Desig ...
SD-WAN Support Engineer - Sandton, South Africa - Dimension Data
Description
FunctieomschrijvingYou will be responsible for the triage and root cause identification of all SDWAN related issues that are identified for attention. A key element to the role is the use of tooling and problem solving approach to rapidly identify probable cause and either resolve or pass onto the next engineering level to address. This will include all elements of the SDWAN network environment and will provide exposure to network, security, telephony, hyperscaler, etc. support matters.
Key Roles and Responsibilities:
· Fault isolation, troubleshooting, and resolution support for critical customer network issues
· Expertly troubleshoot IP and Network Security issues including routing, performance, connectivity, access, network address translation, access control lists/firewall rules, and network management protocols (DHCP, DNS, etc.)
· Follow-through on all Incident tickets assigned and their resolution
· Effectively work with cross-functional teams or vendors to resolve major customer issues
· Participate in root cause analysis on incidents, helping to drive identification of preventative actions meant to ensure problems don't recur, and delivering on the tasks within those actions
· Provide rotational after hours escalation services
· Support both standard customers as well as large/complex customers with custom designs and configurations
· Interface with customers to understand Change of Service requests
· Escalate issues in a timely fashion. Provide all relevant information, accurately entering information into trouble ticket database
· Direct efforts so as to maintain service Mean Time to Repair (MTTR) within regional or contractual standard
· Manage customer communications and expectations until the closure of each case
· Work as part of a geographically dispersed team
Knowledge, Skills and Attributes:
· Ability to communicate and work across different cultures and social groups
· Ability to plans activities and projects well in advance, and takes into account possible changing circumstances
· Ability to maintain a positive outlook at work
· Ability to work well in a pressurised environment
· Ability to work hard and put in longer hours when it is necessary
· Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
· Ability to adapt to changing circumstances
· Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey
RequirementsAcademic Qualifications and Certifications:
· A qualification (certificate/degree/diploma) in Information Technology or Computer Science or related field
· Pertinent Technology specific certifications – introductory – CompTIA Network+
· Security Essentials – Fortinet NSE 1
·
Required Experience:
· Work experience in a technical implementation engineering or similar role – 2-3 years of network or security support
· Intermediate understanding of SD-WAN
· Basic understanding of hyperscalers
· Basic IPT skills