Technical Assistant - Cape Town, South Africa - Clicks Group Limited

Clicks Group Limited

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Advert reference:
click_013329

Advert status:
Online

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Position Summary:

Industry:
Wholesale & Retail Trade

Job category:
Merchandising

Location:
Cape Town

Contract:
Permanent

Remuneration:
Market Related

EE position:
Yes

Brand:
Clicks Group

Introduction:

We are looking to recruit a permanent Technical Assistant. The role will be based in Cape Town and will report to the Private Label Technologist.

Job description:

To drive, protect and enhance the Clicks brand by taking responsibility for ensuring all products developed and sourced as part of the NPD development plan and subsequently sold in our stores have integrity and at a minimum meet the local and international quality, health and safety requirements whilst constantly striving to deliver increased profitability and grow market share.

Manage Quality, Safety & Legislation

To support the PL technologist within their development plans to ensure quality and safety compliance across all PL development by adhering to legislation and NPD approval processes to protect the brand reputation and financial impact on the business
Assist the technologist with implementation of the CTSO into the business and the supplier base and maintain all quality processes and correct paperwork
To assist with product specifications and the RAG process kept for each product and database maintained
Ensure product specifications conform to the quality standards
Assist where necessary with writing quality protocols/SOP's procedures and manuals for all categories (health, beauty, confectionary, electrical and home ware)
Assist where necessary with updating the CTSO with new quality processes and protocols
Support the technologist with Review and communicate TQM results to relevant stakeholders (including customer complaints, quality control results etc)
Report and feedback on quality timeously
Ensure the China QA office is used for all export requirements and the RAG process is followed
Assist the technologist with implementation of the DC release process
Support the technologist in preparation of ongoing and timeous sales, quality and corrective action reports (including scorecard, supplier scorecards) for management through drawing, analysing and interpreting accurate data
Support the technologist in responsibilities relevant to customer complaints/queries, red alerts, public product recall and product withdrawals
Assist the technologist with technical training with regards to product and process for new product launch

Manage NPD & Costs

Assist with biannual competitor quality review report
Support in the management of relevant technical information to enable final sign off of projects for product and packaging compliance
Support the technologist in adherence and input of the critical path
Support the export project framework/plan to retrofit product into international rules and launch timeously

Manage Suppliers & Inventory

Assist with the building of good working relationships with suppliers
Understand the impact of low or no infills on the categories and resolve issues of quality/capacity

General

Development to upskill and mentor assistants via the PA and IDP process and drive own development via individual IDP and reporting to management on progress
To actively demonstrate the Clicks values in day to day activities
To assist the technologist in all administrative duties relating to RAG approval and adhoc reporting requirements.
Will have a basic knowledge of Cosmetic legislation with Personal Care and Cosmetic product development, formulation, quality management and supplier auditing experience.
Will be able to use their technical know how to solve problems and create business opportunities to enhance consumer value.
Will have the ability to work within a multifunctional team, effectively build relationships with potential technology/research partners and communicate new regulations/technologies to nontechnical team members.
Will be comfortable working with a high level of autonomy, with a sound understanding of value chain impact with respect to decision making
Will be able to clearly communicate and manage risks.

Minimum requirements:

Skills:

Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, etc.)
Time management
Numerical skills

Experience:

Desirable:

Deciphering technical information
Working with suppliers & importers
Quality management and or development in Beauty or Personal Care manufacturing facilities or laboratories

Education:

Essential: