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  • Customer Support Agent - Cape Town - Ultra Personnel

    Ultra Personnel
    Ultra Personnel Cape Town

    1 month ago

    Ultra Personnel background
    Description

    **Job Title:** Customer Support Specialist

    About the Role:

    We are seeking a highly skilled and experienced customer support specialist to join our team. The successful candidate will be responsible for processing orders, liaising with customers, and managing sales consultants.

    Main Responsibilities:

    • Process orders received through Orderwise, Surgicom, and our Service Level Agreement
    • Liaise with customers via telephone and email
    • Manage sales consultants regarding queries, requests, and sales orders
    • Release backorders upon request
    • Send invoices for consignment orders to customers and sales consultants

    Key Skills and Qualifications:

    • Grade 12 (Matric) or tertiary qualification
    • Minimum 3 years of experience in customer support
    • Experience in a medical environment with consignment stock preferred
    • Proficiency in MS Office, particularly Excel, Word, and Outlook
    • Excellent communication and organizational skills

    What We Offer:

    We offer a competitive salary range of $40,000 - $60,000 per annum, depending on experience.

    How to Apply:

    If you have the required skills and experience, please submit your application for consideration.


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