- Strategic Planning: Develop and implement customer strategies for the designated area, aligned with company objectives.
- Stakeholder Alignment: Obtain sign-off across the business on strategy to ensure alignment.
- KPI Implementation: Establish and implement key performance indicators (KPIs) in line with the agreed strategy.
- KPI Management: Set and review KPIs for customers, ensuring compliance from both the customer and the company.
- Strategic Partnerships: Identify opportunities to build strategic partnerships by exploring areas for collaboration.
- Internal Coordination: Manage internal business functions to ensure they meet the agreed KPIs.
- Customer Support: Address and resolve customer queries and concerns promptly and effectively.
- Opportunity Identification: Identify and pursue opportunities for expansion within your area of responsibility.
- Solution Matching: Align the company's business capabilities with customer needs by identifying and proposing appropriate service solutions.
- Commercial Negotiations: Work with the Commercial Team to guide discussions and negotiate commercial agreements with customers.
- Profitability Management: Implement rate reviews and increases as necessary to maintain the profitability of your area of responsibility.
- Cross-Functional Collaboration: Work closely with the Supply Chain team to deliver efficiencies and negotiate with customers on agreed improvements.
- Supply Chain Optimization: Build and maintain relationships between the Supply Chain team and customers to optimize their supply chains.
- S&OP Process Management: Actively manage the Sales and Operations Planning (S&OP) process within your area, focusing on key cost drivers such as stock cover and SKU cover.
- Ownership: Take full ownership and accountability for tasks, demonstrating effective self-management in planning, prioritizing, and personal development.
- Quality and Productivity: Ensure that the quality and productivity standards of work are consistently and accurately maintained.
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Account Manager - Durban - The Legends Agency

Description
Job Description:
Account Manager Position in Durban
Role Summary:
We are seeking a highly skilled and experienced Account Manager to lead our efforts in managing relationships with key stakeholders, driving business growth, and expanding services to our customer base.
Main Responsibilities:
1. Customer Strategy Development
2. Relationship Management
3. Business Development
4. Supply Chain Efficiencies
5. Self-Management
Requirements:
• Education: Bachelor's Degree or equivalent in a relevant field
• Experience:
• 3 years of account or general administration experience, preferably in an FMCG environment
• 5+ years of experience in supply chain management
Skills and Competencies:
• Strategic Thinking: Ability to set and implement strategic objectives
• Relationship Building: Strong interpersonal skills to build and maintain strategic partnerships
• Problem-Solving: Excellent analytical skills to identify opportunities and solve problems effectively
• Negotiation: Proven experience in negotiating commercial agreements and rate reviews
• Supply Chain Knowledge: In-depth understanding of supply chain processes and S&OP management
• Self-Management: Demonstrated ability to manage time effectively, prioritize tasks, and maintain high productivity and quality standards
Reporting and Performance:
• Reporting Line: Directly reports to the Customer Executive
• KPI Monitoring: Regular monitoring and reporting on customer KPIs, business development progress, and supply chain efficiencies
Geographic Scope:
• Area of Responsibility: Durban and surrounding regions with national interactions as needed
Key Relationships:
• Internal: Collaboration with Supply Chain, Commercial, and Operations teams
• External: Regular interaction with key customer accounts and stakeholders
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Management Accountant
Macdonald & Company- Durban
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Management Accountant
Boardroom Appointments- Durban
-
Account Manager
NetConfig- Durban
-
Management Accountant
Mr Price- Durban
-
Account Manager
PMG Recruitment- Durban
-
Cost & Management Accountant
Kelly Sinclair Recruitment Partners- Durban
-
Cost and Management Accountant
Profile Personnel- Durban
-
Senior Account Manager
Data Centrix- Durban
-
Cost & Management Accountant
SHARON NUROCK RECRUITMENT CC- Durban
-
Senior Management Accountant
Employ Africa HR Services CC- Durban
-
Cost and Management Accountant
Tower Group- Durban
-
Cost and Management Accountant
Tower Group (Pty) Ltd- Durban
-
Cost and Management Accountant
Abantu Staffing Solutions- Durban
-
Financial and Management Accountant
Greys Personnel- Durban
-
Account Manager (JB4964)
Kontak Recruitment- Durban
-
Financial and Management Accountant
Yellosa- Durban
-
Accounting and Financial Management
MANCOSA- Durban
-
Cost and Management Accountant
Abantu Staffing Solutions- Durban
-
Key Account Manager
Indian Ocean Export Company- Durban
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Key Account Manager
HR Genie- Durban